Female Housekeeping Supervisor

AccorHotel; Abu Dhabi; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Supervisor to ensure the highest standards of cleanliness and service. This role involves conducting daily inspections, training staff, and maintaining effective employee relations. You will play a crucial part in overseeing the housekeeping operations, ensuring guest satisfaction through meticulous attention to detail and exceptional service standards. Join a dynamic team that values career advancement and offers comprehensive health and wellness benefits, fostering a positive work culture. If you have a passion for hospitality and a commitment to excellence, this is the perfect opportunity for you.

Benefits

Competitive Salary

Training and Development Opportunities

Career Advancement

Health and Wellness Benefits

Employee Recognition Programs

Work-Life Balance

Uniforms and Dress Code

Social Events and Activities

Transportation Services

Employee Wellness Programs

Qualifications

• Minimum 2 years in a similar role with a five-star hotel.
• Strong management skills in housekeeping operations.

Responsibilities

• Conduct daily inspections and training for housekeeping staff.
• Ensure the cleanliness and maintenance of guest rooms and areas.
• Handle service matters and oversee housekeeping operations.

Skills

Housekeeping Management

Attention to Detail

Training and Development

Employee Relations

Education

University Degree

Job description

MAIN DUTIES AND RESPONSIBILITIES:

1. Conducts daily briefing for Housekeeping Attendants.
2. Conducts daily inspection of employee grooming.
3. Inspects all guest rooms, corridors, and pantries on a daily basis to ensure the highest standard of cleanliness.
4. Conducts on-the-job training for all Housekeeping Attendants.
5. Maintains effective employee relations.
6. Checks and maintains equipment and machines used.
7. Prepares job orders and coordinates with Engineering for follow-up.
8. Ensures special attention is given to VIP rooms.
9. Attends daily briefing with EKH/AEH in Housekeeping.
10. Reports any sick irregular guest and any stranger in guest corridors to the Housekeeper Security Office immediately.
11. Ensures proper handover and takeover of incoming and outgoing shifts.
12. Reports all Lost & Found items to Housekeeping.
13. Prepares discrepancy report for the front office.
14. Conducts fumigation for the rooms and floors.
15. Follows up on Do Not Disturb rooms.
16. Prepares inventory for room linen.
17. Notifies Housekeeper of any damage caused by guests.
18. Checks and follows all maintenance reports if the work is incomplete.
19. Waters and changes all flowers as per schedule requirement.
20. Ensures that all flower arrangements look pleasant before delivery to the rooms.
21. While inspecting guest rooms and other areas, there should be an eye for detail.
22. Conducts daily physical inspection of occupied, vacant, and checkout rooms at 1300 hours.
23. Ensures maid trolleys are parked well in the guest corridors and while cleaning rooms, the trolleys must be parked properly at the guest room entrance.
24. Monitors the Key Issue no. 3 / Entering/Leaving a guest's room followed by the room attendant.
25. Is responsible for the cleanliness, maintenance, property, and hygiene of guest rooms, corridors, and service areas.
26. Oversees the work of PA attendants.
27. Handles all service matters for guests in the station.
28. Is responsible for supervising the activities of Housekeeping Attendants.
29. Checks all checkout rooms and guest rooms.
30. Is fully aware of the Rixelence of the day.
31. Maintains proper grooming at all times.
32. Shows fullest cooperation and respect within the team and other departments.
33. Is aware of the daily activities and has product knowledge of all the hotel facilities.

Qualifications:

University Degree in any field. Minimum 2 years in a similar role with a five-star hotel.

Additional Information:

• Competitive Salary and Compensation: Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities: Access to training programs and development opportunities to enhance skills and advance within the company.
• Career Advancement: Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits: Comprehensive health insurance coverage.
• Employee Recognition Programs: Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance: Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
• Uniforms and Dress Code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities: Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
• Transportation Services: Transportation services.
• Employee Wellness Programs: Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.

Remote Work: No

Employment Type: Full-time