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A prestigious 5-star hotel in Ajman, UAE seeks a Female Front Office Receptionist fluent in Russian and English. The ideal candidate will have prior experience in luxury hospitality and possess excellent communication skills. This role emphasizes delivering outstanding guest service in a high-end environment.
We are looking for a warm, professional, and customer-focused Female Front Office Receptionist- Russian Speaker to join at a prestigious 5-star hotel in Ajman, UAE. This role is ideal for someone who thrives in a luxury hospitality environment and is passionate about delivering exceptional guest service.
Key Responsibilities:
Greet and welcome guests in a courteous and professional manner.
Perform check-in and check-out procedures efficiently.
Handle guest inquiries, requests, and complaints promptly and professionally.
Manage reservations and ensure accurate guest information in the system.
Coordinate with housekeeping and other departments to ensure seamless guest experiences.
Maintain a clean and presentable front desk area at all times.
Requirements:
Previous experience in a front office or receptionist role, preferably in a 4 or 5-star hotel.
Excellent communication and interpersonal skills.
Proficiency in hotel management software (e.g., Opera, Fidelio) is a plus.
Fluent in English & Russian languages
Well-groomed and professional appearance.
Ability to work in a shift-based schedule, including weekends and holidays.
Friendly, confident, and service-oriented personality.
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