FB Support Expert - WaiterWaitress

Marriott Hotels & Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking Guest Service Support Experts to enhance the dining experience for guests. This role is pivotal in ensuring smooth food and beverage operations, from setting tables to assisting the kitchen staff. The ideal candidate will thrive in a dynamic environment, moving around and managing various tasks to provide exceptional service. With a focus on safety and professionalism, this position is perfect for individuals passionate about hospitality and eager to contribute to a memorable guest experience. Join a team that values diversity and inclusivity while making a significant impact on guest satisfaction.

Qualifications

• No related work experience required; previous food and beverage experience preferred.
• Must create a safe workplace and follow company policies.

Responsibilities

• Support food and beverage operations by setting tables and assisting the kitchen.
• Maintain cleanliness and replenish supplies to enhance guest experience.

Skills

Customer Service

Food and Beverage Knowledge

Communication Skills

Teamwork

Education

High School Diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.