FB Support Expert

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is looking for Guest Service Support Experts to enhance the dining experience. This role involves ensuring smooth food and beverage operations, assisting in various tasks, and maintaining a professional atmosphere. Candidates should possess strong customer service skills and be physically capable of managing the demands of the role. If you thrive in a dynamic environment and enjoy creating memorable experiences for guests, this opportunity is perfect for you.

Qualifications

• No related work experience required, but food and beverage experience preferred.
• Must be able to manage physical tasks such as lifting and moving objects.

Responsibilities

• Support food and beverage operations by setting tables and assisting the kitchen.
• Maintain cleanliness and replenish supplies in dining areas.

Skills

Customer Service

Food and Beverage Knowledge

Communication Skills

Education

High School Diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (standing, sitting, or walking for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reaching overhead and below the knees including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.

Supervisory Experience: No supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.