FB Service Expert - Levantera

Marriott Hotels Resorts; Dubai; On-site; USD 20,000 - 30,000; Full time

Job summary

Marriott Hotels Resorts is seeking a Guest Service Expert who will ensure an enjoyable guest experience through efficient service in dining areas. Responsibilities include interacting with guests and managing food-related tasks, with an emphasis on maintaining professionalism and quality standards.

Qualifications

• High school diploma or G.E.D. equivalent required.
• Less than 1 year related work experience.
• No supervisory experience.

Responsibilities

• Deliver excellent guest service by managing food and drink experiences.
• Maintain a safe and professional workplace while interacting with guests.
• Perform various tasks such as setting tables and communicating with the kitchen.

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reaching overhead and below the knees including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to deliver excellent service for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis such as disability, veteran status, or any other basis covered under applicable law.