FB Service Expert - Illusions Night Club

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Abu Dhabi is seeking a Guest Service Expert. The role involves creating memorable experiences for guests by serving food and drinks. Candidates should have a high school diploma and less than one year of related work experience. The position requires effective communication skills and the ability to lift items up to 50 pounds. This role emphasizes safety, professionalism, and teamwork.

Qualifications

• Less than 1 year of related work experience is preferred.
• Ability to follow company policies and procedures.
• Maintaining a professional appearance and communication is essential.

Responsibilities

• Interact and serve guests during their meal.
• Manage the menu while communicating with the kitchen.
• Ensure a clean work area and adhere to safety standards.

Skills

Customer service

Communication skills

Ability to lift 25-50 pounds

Education

High school diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we aim to build a memorable and unique experience with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter the position, there are key factors for success: creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining professional appearance and communication. Guest Service Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; navigating uneven or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds alone, and up to 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping). Performing these duties well, along with other reasonable job responsibilities, is essential to delivering excellent service to our guests and supporting our business every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year of related work experience.

Supervisory Experience: None.

License or Certification: None required.

Marriott International is an equal opportunity employer committed to hiring a diverse and inclusive workforce. We believe in nondiscrimination on any protected basis such as disability, veteran status, or other categories covered under applicable law.