FB Service Expert - Hostess - Marriott Al Forsan

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Abu Dhabi is seeking Guest Service Experts who will provide memorable dining experiences for guests. Responsibilities include setting tables, communicating with kitchen staff, and ensuring a clean work environment. Candidates should have a high school diploma and demonstrate strong customer service and communication skills. This role involves physical activity such as standing, walking, and lifting as needed. Join our commitment to an inclusive and diverse work environment.

Qualifications

• Must have excellent customer service skills.
• Ability to communicate effectively with guests and team members.
• Attention to detail in setting tables and managing the menu.

Responsibilities

• Deliver a wide range of services to ensure guests enjoy their meal.
• Set tables, communicate with the kitchen, and serve guests.
• Maintain a clean work area and follow company policies.

Skills

Customer Service

Communication

Attention to Detail

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we aim to build an experience that is memorable and unique, with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter your position, there are a few critical factors for success: creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining professional appearance and communication. Guest Service Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and up to 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping). Performing these tasks well (and other reasonable duties as requested) is essential for Guest Service Experts to deliver excellent service to guests and support our business every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year of related work experience.

Supervisory Experience: None.

License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis, such as disability, veteran status, or any other basis covered under applicable law.