FB Service Expert - Counter Culture

Marriott Hotels Resorts; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking Guest Service Experts who are passionate about creating memorable dining experiences. In this role, you will engage with guests, ensuring their needs are met while upholding the highest standards of service. Your responsibilities will include setting tables, communicating effectively with the kitchen, and maintaining a clean work environment. This position offers a dynamic work atmosphere where your contributions directly impact guest satisfaction. If you thrive in a fast-paced environment and enjoy working with people, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent is required.
• Less than 1 year of related work experience.

Responsibilities

• Deliver a wide range of services to ensure guest satisfaction.
• Manage the menu and ensure professional communication with guests.

Skills

Customer Service

Communication Skills

Teamwork

Problem-Solving

Education

High School Diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move over sloping, uneven, or slippery surfaces), manage the menu (read and visually verify information), and take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to nondiscrimination on any protected basis such as disability, veteran status, or any other basis covered under applicable law.