FB Service Expert - All Day Dining

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality provider in Abu Dhabi is seeking a Guest Service Expert to create memorable dining experiences for guests. Responsibilities include delivering services, managing the menu, and maintaining a clean environment. Candidates should have a high school diploma and less than a year of experience in food service. The role demands a proactive approach to ensuring guest satisfaction and a commitment to quality.

Qualifications

• High school diploma or G.E.D. equivalent.
• Less than 1 year of related work experience.
• No supervisory experience.

Responsibilities

• Deliver a wide range of services to ensure guests enjoy their meal.
• Manage the menu and communicate with the kitchen.
• Maintain a clean work area and professional appearance.

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we aim to build a memorable and unique experience with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter the position, there are a few critical success factors: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping). Performing these duties well (and other reasonable job duties as requested) is essential for Guest Service Experts to deliver excellent service to our guests and support our business every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year of related work experience.

Supervisory Experience: None.

License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis, such as disability, veteran status, or any other basis covered under applicable law.