FB Sales PR Manager Proactive Sales - UAE Experience

Marriott Hotels Resorts; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading hotel chain in Dubai seeks a Sales Manager responsible for soliciting sales opportunities and building long-term customer relationships. The ideal candidate will possess a strong background in marketing and sales, with a focus on delivering exceptional customer service. Successful candidates will have a proven track record in managing sales activities and understanding market trends to maximize revenue. Competitive compensation and career growth opportunities are offered.

Qualifications

• 2-3 years of experience in sales and marketing or related field.
• Strong interpersonal skills to interact with clients.

Responsibilities

• Solicit and handle sales opportunities.
• Build and strengthen customer relationships.
• Support operational aspects of booked business.
• Identify new business opportunities.

Skills

Sales and marketing expertise

Relationship management

Customer service excellence

Market knowledge

Education

2-year degree in Business Administration or related major

4-year bachelor's degree in Business Administration or related major

Job description

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in sales and marketing or related professional area.

OR

4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in sales and marketing or related professional area.

CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary, and not duplicative.

Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

Develops relationships within the community to strengthen and expand the customer base for sales opportunities.

Manages and develops relationships with key internal and external stakeholders.

Provides accurate, complete, and effective turnover to Event Management.

Managing Sales Activities

Participates in sales calls with members of the sales team to acquire new business and/or close on business.

Executes and supports the operational aspects of booked business (e.g., generating proposals, writing contracts, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

Identifies new business to achieve personal and location revenue goals.

Understands the overall market, competitors' strengths and weaknesses, economic trends, supply and demand, etc., and knows how to sell against them.

Closes the best opportunities for the location based on market conditions and location needs.

Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business issues and concerns to offer better business solutions.

Providing Exceptional Customer Service

Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

Services our customers to grow share of the account.

Executes and supports the company's customer service standards.

Provides excellent customer service consistent with the daily service basics of the company.

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. We are committed to nondiscrimination on any protected basis such as disability, veteran status, or any other basis covered under applicable law.

Required Experience:

Manager