Fashion Operations Intern

cc; Dubai; On-site; AED 33,000 - 45,000; Full time

Job summary

CHANEL is seeking a Fashion Operations Intern in Dubai to support the rollout of operational initiatives across its Middle East boutique network. You will work with the Operations team to drive efficiency, adopt new tools, and ensure excellence in client experiences.

Based in Dubai and available for a six-month full-time internship, you will train boutiques, collect feedback, and help coordinate cross-functional projects with regional and global teams.

Qualifications

• Bachelor's or Master's in business management, logistics, or related field.
• Proficiency with Excel and PowerPoint.
• Based in Dubai and available for six-month internship.
• Strong organizational and communication skills.

Responsibilities

• Support deployment and adoption of operational tools across boutique network.
• Train boutiques, coach teams, and follow up on tool adoption.
• Collect user feedback and identify improvement opportunities.
• Develop dashboards and monitor KPIs for projects.

Skills

Project management

Communication

Ownership mindset

Analytical skills

Adaptability

Education

Bachelor's or Master's degree in business management

Tools

Excel

PowerPoint

Job description

Your Impact

As a Fashion Operations Intern, you will support the implementation and continuous improvement of operational initiatives across the CHANEL Fashion boutique network in the Middle East.

Working closely with the Fashion Operations team, you will contribute to enhancing boutique efficiency, driving the adoption of new tools and processes, and ensuring operational excellence. This internship offers a unique opportunity to work cross-functionally with boutiques, regional teams, and global stakeholders while participating in projects that directly impact the client and boutique experience.

Your Main Responsibilities

Support the deployment and adoption of operational initiatives

• Support the rollout, implementation, and continuous follow-up of operational tools and projects across the boutique network.


• Ensure successful adoption by accompanying boutiques through training, coaching, and regular follow-up.


• Collect user feedback, identify improvement opportunities, and consolidate insights to support future developments.


• Act as the liaison between boutique teams and global stakeholders, ensuring smooth communication and continuous enhancement of operational solutions.

Drive operational excellence in boutiques

• Build strong relationships with boutique teams and serve as a key operational support contact.


• Conduct regular boutique visits to understand operational needs, identify opportunities for improvement, and ensure best practices are consistently applied.


• Support boutiques in implementing new processes and operational initiatives.

Contribute to continuous improvement projects

• Participate in the implementation of new operational initiatives, supplier solutions, and innovation projects introduced by regional or global teams.


• Proactively identify opportunities to simplify processes and improve operational efficiency.


• Contribute to project coordination, testing phases, change management, and performance follow-up.

Reporting & Analysis

• Support the development and maintenance of operational dashboards and reporting tools.


• Monitor key performance indicators related to operational projects and prepare insights to support decision-making.

Your Energizers

• Being part of a globally recognized luxury brand with a rich heritage in storytelling and innovation.


• Gaining hands-on experience in operations.


• Building strong connections within the industry and learning from seasoned professionals.

What you can bring

• Strong organizational and project management skills.


• Excellent communication and interpersonal abilities, with boutique teams and cross-functional stakeholders.


• A proactive mindset with a strong sense of ownership and follow-through.


• Curious, adaptable, and motivated by innovation and continuous improvement.


• Comfortable facilitating training sessions and supporting change management.


• Analytical mindset with good Excel and reporting skills.

Requirements

• Recently graduated with Bachelor’s or Master’s degree in business management, logistics, or a similar field.


• Proficiency in Microsoft Excel and PowerPoint.


• Based in Dubai and available for a full-time internship for six months.

Your Journey with CHANEL

This internship is more than just a learning experience—it’s a journey into the heart of CHANEL’s commitment to storytelling, excellence and innovation. If you’re ready to take your first steps into the world of operations with one of the most iconic brands in the world, we’d love to hear from you!