Facilities Specialist

KIKO MILANO; Dubai; On-site; AED 50,000 - 80,000; Full time

Job summary

KIKO Milano seeks a Facilities Specialist to ensure the effective operation of facilities across stores in the Middle East. The role entails overseeing maintenance, ensuring high service quality, managing projects, and maintaining safety standards. Ideal candidates will have extensive experience in facility management within the retail sector, excellent communication skills, and a focus on results.

Qualifications

• 5+ years in relevant field as a Facilities Specialist or similar.
• Fluency in English and Driver’s License required.

Responsibilities

• Monitor and improve maintenance, energy, and cleaning services.
• Govern vendor management, budget, contracts, and procurement.
• Secure Health & Safety of staff and customers.

Skills

Problem solver

Service-oriented

Good communication skills

Result-driven

Familiarity with H&S

Job description

KIKO Milano is a leading cosmetics company, and we are seeking a highly motivated Facilities Specialist to join our team. The Facilities Specialist is to ensure the well-functioning of the facilities at KIKO Milano stores for Middle East Region, which is done through ensuring and monitoring reactive and proactive maintenance, energy and cleaning. This among other things will lead to world class customer experience.

This is a great opportunity for a highly organized and detail-oriented individual to join our dynamic and growing team.

KIKO Milano is constantly committed to a single objective: to allow everyone to treat themselves to the most innovative cosmetics with highest quality out having to sacrifice their budget.

To give all their customers the chance to experiment in all areas of make-up and treatments with top quality shades, packaging and formulas which are always on trend.

Finally, to create a beauty care concept which is able to rewrite the rules of cosmetics: quality is no longer synonymous with high prices. With KIKO, professional luxury is an exciting reality you can touch. For every budget.

Role: Facilities Specialist

Reports to: Head of Retail-MEA

Location: Dubai, UAE

Geographic Scope: UAE, Kuwait, Qatar, Bahrain, Jordan, Oman

Main Responsibilities

In particular, you will:

• Monitor, plan, and follow up projects improving maintenance, energy, and cleaning too secure a high-quality service generating great customer experience.
• Govern vendor management, budget, contracts, and procurement including ability to read, interpret, review.
• Actively propose improvement opportunities in the facilities services to balance scheduled and reactive.
• Collaborate with internal and external stakeholders to manage and run multiple projects improving the store retail experience.
• Secure the Facility Service delivery to stores is in line with the agreed requirements and planned activities.
• Source, contract and manage several external facility service providers within global provided framework.
• Develop, control and maintain ongoing OPEX and CAPEX plan of maintenance, energy, and cleaning. Ensuring the overall well-being of the facilities and store furnishings, as well as reviewing the quarterly forecasts.
• You prepare, present business cases connected to Energy and HVAC investments.
• Communicate and elaborate strategy actively with Retail sales organization to make sure aligned view of the store portfolio.
• Coordinate and supervise the work of maintenance staff and guarantee the compliance with internal procedures, as well as the SLAs agreed with the different suppliers.
• Act as internal service provider for registered tickets to all departments securing high quality in line with expectations and urgency.
• Secure Health & Safety of staff & customers within the store premises by working close with retail sales and flag, plan solutions to mitigate potential risks identified.

Skills & Competencies

• 5+ years in a relevant field with experience as a facility Specialist or in a comparable position in Retail industry
• Familiarity with H&S
• Experience overseeing Maintenance Companies and leading cross-functional workgroups cross-countries
• Good communication skills
• Service-oriented
• Result-driven
• Problem solver
• Fluent in English
• Driver’s License