Facilities Services Supervisor

Wasael Property Management; Abu Dhabi; On-site; AED 120,000 - 150,000; Full time

Job summary

A facilities management company seeks a Facilities Supervisor to oversee service delivery across multiple sites in Abu Dhabi. The role includes supervising daily operations, ensuring compliance with health and safety regulations, and providing technical guidance to maintenance teams. Applicants should hold a Bachelor's degree in Engineering and have at least 4 years of supervisory experience in facilities management. A valid UAE Driving License is required. Strong team management and problem-solving skills are essential.

Qualifications

• Minimum 4 years of experience in facilities management or building services in a supervisory role.
• Valid UAE Driving License.
• Proven experience managing service delivery and team performance.

Responsibilities

• Supervise daily facility operations and ensure adherence to company policies.
• Provide technical supervision to maintenance teams.
• Ensure compliance with Health, Safety, and Environment regulations.
• Coordinate site teams to ensure full service coverage.

Skills

Team management

Problem-solving

Communication

Organizational skills

Proactive mindset

Stakeholder management

Education

Bachelor’s degree in Engineering

Job description

Overview

Job Purpose Oversee facility management service delivery across assigned sites, ensuring compliance with client requirements, quality standards, technical solutions, and budget expectations.

Responsibilities

• Supervise daily facility operations and ensure adherence to company policies, procedures, and service standards
• Provide technical supervision to maintenance teams to ensure work is completed to required quality standards
• Ensure compliance with Health, Safety, and Environment (HSE) regulations across all assigned sites
• Identify site risks and coordinate with EHS teams for corrective actions
• Coordinate site teams to ensure full service coverage and client satisfaction
• Monitor and evaluate team performance; identify training and development needs
• Support the Facilities Manager with technical recommendations and maintenance solutions
• Prepare and consolidate operational and technical reports on property performance
• Maintain and update technical documentation for all assigned sites
• Recommend improvements in HVAC, electrical, and mechanical systems to enhance efficiency and service quality
• Oversee preventive and corrective maintenance activities as per schedule
• Supervise contractors and ensure quality and timely delivery of services
• Perform additional duties as assigned by management

Qualifications

• Bachelor’s degree in Engineering (Mechanical or Electrical preferred)
• Valid UAE Driving License

Experience

• Minimum 4 years of experience in facilities management or building services in a supervisory role
• Proven experience managing service delivery, team performance, and maintenance operations

Technical Knowledge

• Building systems and technical installations (HVAC, Electrical, Mechanical)
• Health & Safety regulations and compliance standards

Skills & Competencies

• Strong team management and organizational skills
• Proactive and solution-oriented mindset
• Ability to anticipate issues and implement preventive actions
• Strong problem-solving and decision-making abilities
• Effective communication and stakeholder management
• Ability to work independently and under pressure

Core Competencies

• Accountability
• Teamwork
• Initiative and Innovation
• Adaptability
• Attention to Detail
• Customer Orientation
• Organizational Awareness
• Interpersonal Skills
• Self-Confidence

Key Performance Indicators (KPIs)

• Timely identification and implementation of property improvements
• Accurate and timely reporting to Facilities Manager
• Reduction in client complaints through improved service delivery
• Effective team performance and collaboration across stakeholders

Key Relationships

• Internal: Facilities Manager, Operations Team, Other Departments
• External: Clients, Service Providers, Contractors

Job Challenges

• Balancing client expectations with company policies and operational procedures
• Managing multiple sites and teams while maintaining service quality