Facilities Manager

Excellerate; United Arab Emirates; On-site; AED 268,000 - 424,000; Full time

Job summary

CBRE Excellerate in the United Arab Emirates seeks a Facilities Manager to oversee the full suite of facilities management, delivering world-class service and coordinating with stakeholders to ensure excellence in operations and maintenance.

You will lead a contract team, manage budgets and drive improvements, with hands-on responsibility for PPM, M&E, helpdesk, and small project works while promoting safety and adherence to regulatory requirements.

Qualifications

• Engineering bachelor’s degree preferred.
• 6–10 years of relevant facility management experience.
• Strong leadership, budgeting and contract management skills.

Responsibilities

• Lead staff and contract teams; ensure world-class FM service.
• Manage contract KPIs, budgets and financial plans for the portfolio.
• Oversee PPM, reactive maintenance, M&E and helpdesk activities.
• Drive safety, compliance and continuous improvement initiatives.
• Coordinate with stakeholders and pursue new service opportunities.

Skills

Leadership

Team management

Organizational skills

Problem solving

Advanced math

Influencing

Negotiation

Quality assurance

Safety compliance

Vendor management

Education

Engineering bachelor's degree

Job description

Who are we?

We are the market leader in commercial real estate services and investments, offering our clients across Africa and the Middle East an integrated range of high-quality real estate services, including facilities management, advisory and transaction services, and project management.

We primarily support corporate clients who procure services on a contractual basis throughout the Middle East and Africa, and even globally, depending on their portfolio.

Why choose us?

Imagine more than just the future of work — with CBRE Excellerate, you can help shape it. Within our leading international group, you will discover a culture that encourages entrepreneurship, where your outstanding work is not only valued but also celebrated. Collaborate with talented people, benefit from exceptional resources, and thrive both professionally and personally throughout your career journey.

About the position

As a Facilities Manager you will be responsible for delivering the full suite of Facilities Management, working
in partnership with all stakeholders to ensure a world class service is always delivered and maintained.
Constant innovation is key to our long-term success, and within the role you will be responsible for improving
both operational and commercial performance through best practice, operational excellence and identifying
opportunities for introducing new service lines and product offerings.
The role of the Facilities Manager will be to supervise, plan, and co-ordinate all aspects of system operations
and Hard Services delivery. Planned preventative maintenance (PPM), reactive maintenance, M&E and help
desk calls, and small project works. The successful candidate would be expected to be operationally hands on
where necessary as well as having full managerial and financial responsibilities.

Key Responsibilities

• Responsible for the contract management of the staff, operation and maintenance of all electrical
  and mechanical plants/services, project works and building performance in order to meet contractual
  outputs and objectives.
• Management and control of all technical matters relating to plant and equipment maintenance
  including existing equipment, new works and future upgrade works.
• Line management responsibility for a contract team and indirectly for relevant sub-contractors,
  ensuing contracts are staffed by fully competent teams and that effective succession planning
  arrangements are in place.
• Provision of leadership and guidance, advice, coaching and direct support, where required to deliver
  best practice selection, training, assessment, and recognition/reward.
• Deliver effective business communication through advice, review, leadership and direct contribution
  to management and team meetings, briefings, consultation forums, correspondence, monthly and
  ad-hoc reporting and other publications.
• Ensure compliance with contractual KPI’s/SLA’s.
• Ensure that all matters that may impact the smooth running of the building and facilities are
  immediately reported to both CBRE Excellerate and key client contacts.
• Ensure a customer focus within all areas of operational activities, and that effective relationships are
  maintained with key client contacts.
• Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost
  reduction and contract growth, and ensure that these are met and exceeded.
• To conduct regular reviews of operating procedures making recommendations for improvement with
  appropriate working practices and emergency/contingency procedures within the critical systems.
• Ensure that Method Statements and Risk Assessments are prepared, reviewed and utilised for all
  tasks (PPM’s and reactive) carried out to ensure safe working practices.
• Ensure the building is maintained in line with CBRE Excellerate’s Show Site Standards and checklists
  are completed to verify.
• Ensure appropriate control systems to ensure statutory, policy and contractual commitments are
  met.
• Ensure the provision of healthy and safe working conditions and regularly review the H&S policy.
• Work closely with subject matter experts to engage and drive innovation, sustainability and best
  practice across all services delivered on site.
• Promote and maintain the core Values of CBRE Excellerate.
• Undertake other tasks as defined and requested by local management.

Experience / Education

• Engineering bachelor's degree preferred
• 6–10 years of relevant experience in Facility Management

Preferred Requirements

• Facility Management certification
• Experience in staffing, selection, training, development, coaching, mentoring, and performance management
• Leadership skills to motivate team quality and efficiency

Skills Required

• Leadership and team management
• Organizational and problem-solving skills
• Advanced math skills (percentages, fractions, financial calculations)
• Influencing and negotiation
• Quality assurance and safety compliance
• Vendor management
• Process training and safety best practices

Knowledge Required

• Building operations and maintenance
• Capital project management
• Operating budgets and variance reporting
• Environmental health and safety procedures
• Local, state, and federal facility regulations
• Procurement and invoicing procedures

Behavioural Competencies

• Analytical thinking
• Problem solving
• Accountability
• Confidentiality
• Collaboration
• Leadership by example