Facilities Management Specialist

Confidential Careers; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent property management firm is seeking an Arabic-speaking professional based in Sharjah, with a Bachelor's degree and 2-3 years of experience in customer service or document control. This role involves supporting property handover processes, managing cases in Microsoft Dynamics, and ensuring effective client communication. Ideal candidates should possess strong teamwork skills and familiarity with community management processes, and will be instrumental in ensuring smooth handover operations.

Qualifications

• Bachelor’s degree required.
• 2–3 years of relevant experience in customer service or document control.
• Arabic speaking is essential.

Responsibilities

• Support property handover operations.
• Manage community and DLP case management in Microsoft Dynamics.
• Coordinate title deed transfers and maintain communication with clients.

Skills

Microsoft Dynamics CRM

CAFM System Administration

Oracle PR & Invoice Processing

Customer Service & Client Coordination

Title Deed Transfer Knowledge

Strong Communication Skills (Arabic & English)

Attention to Detail & Accuracy

Multitasking & Time Management

Problem-Solving & Follow-Up Skills

Team Collaboration & Stakeholder Communication

Education

Bachelor’s Degree

Job description

We are looking for an Arabic-speaking professional with a Bachelor's degree and 2–3 years of experience in customer service or document control within community or property management.

The role involves supporting property handover operations, managing DLP and community cases in Microsoft Dynamics, handling CAFM and Oracle systems, coordinating title deed transfers, and maintaining effective communication with clients during the handover process.

Job Location: Sharjah

Qualification: Bachelor’s Degree + Arabic Speaking

Experience: 2–3 years of relevant experience in any of the following areas:

• Customer Service
• Document Control experience in community management
• Property Management

Key Responsibilities:

1. Community and DLP case management in Microsoft Dynamics

2. Oracle PR creation and invoice receipt processing

3. CAFM system administration

4. Managing email communications for Communities and Property Handover inboxes

5. Community customer service support

6. Title deed transfer coordination

7. Client coordination during handover process

Key Skills:

• Microsoft Dynamics CRM (DLP & community case management)
• CAFM System Administration
• Oracle PR & Invoice Processing
• Customer Service & Client Coordination
• Title Deed Transfer Knowledge
• Strong Communication Skills (Arabic & English)
• Email & Documentation Management
• Attention to Detail & Accuracy
• Multitasking & Time Management
• Knowledge of Community & Property Management Processes
• Problem-Solving & Follow-Up Skills
• Team Collaboration & Stakeholder Communication