Facilities Helpdesk & Contracts Coordinator

Confidential Company

Dubai

On-site

AED 84,000 - 120,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Confidential Company in Dubai is seeking an experienced Facilities Management (FM) helpdesk/coordinator to manage maintenance requests, coordinate with tenants and contractors, and ensure timely follow-up and closure. You will use CAFM/CMMS systems, handle procurement activities including RFQs and LPOs, and maintain accurate records while supporting cross-functional teams, including Finance and Leasing.

The role requires strong organizational and communication skills and a proactive work

Qualifications

1–2 years of experience in FM helpdesk or customer service.
Familiarity with CAFM/CMMS software.
Strong knowledge of Facilities Management, maintenance coordination and service request management.
Proficiency in MS Office, data management, reporting and documentation control.
Excellent coordination and communication with tenants, contractors, suppliers and internal departments.
Strong organizational, time-management and multitasking skills.
Good problem-solving, follow-up and record-keeping skills.

Responsibilities

Receive log coordinates and dispatch maintenance service requests and tenant complaints with timely follow-up and closure.
Update and manage CAFM or CMMS platforms.
Liaise with FM Supervisors, tenants and departments for planned and corrective maintenance activities.
Coordinate Preventive Planned Maintenance (PPM), corrective maintenance and contractor call-outs.
Manage procurement activities: quotations, RFAs, LPOs and invoices with proper approvals.