F&B Supervisor - Arabic Speaker Preferred |DoubleTree by Hilton Sharjah

Hilton Worldwide, Inc.; Sharjah; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Food and Beverage Supervisor to oversee operations and ensure exceptional guest experiences. This role involves supervising outlet operations, managing guest queries, and supporting the training and development of team members. The ideal candidate will possess strong customer service skills and previous experience in the food and beverage sector. Join a team dedicated to creating remarkable hospitality experiences and be part of a company that values its team members and their contributions.

Qualifications

• Previous Food and Beverage experience is essential.
• Ability to deliver high levels of customer service.

Responsibilities

• Supervise Food and Beverage Outlet operations to ensure excellent guest experiences.
• Communicate and delegate tasks effectively to the team.

Skills

Food and Beverage experience

Customer service

Teamwork

Flexibility

Job description

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise Food and Beverage Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industry
• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!