F&B Service Expert - Waiter/ Waitress

Marriott Hotels Resorts; Sharjah; On-site; AED 30,000 - 40,000; Full time

Job summary

A leading company in hospitality seeks a Guest Service Expert to enhance guest experiences through excellent service. Responsibilities include serving meals, maintaining cleanliness, and ensuring guest satisfaction. Ideal candidates should be proactive and able to handle physical tasks.

Qualifications

• Less than 1 year of related work experience.
• No supervisory experience.

Responsibilities

• Create memorable experiences with food and drinks.
• Interact and serve guests, manage the menu.
• Maintain a professional appearance and communication.

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we aim to create a memorable and unique experience with food and drinks on the side. Our Guest Service Experts take initiative and deliver a wide range of services to ensure guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

Regardless of your specific role, success depends on creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining a professional appearance and communication. Guest Service Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; navigating over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping). Performing these duties well (and other reasonable job duties as requested) is essential for guest satisfaction and business success.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year of related work experience.
• Supervisory Experience: None.
• License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis such as disability, veteran status, or any other basis covered under applicable law.