F&B Service Expert - Level 43 Sky Lounge

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Dubai is looking for a Guest Service Expert to enhance the dining experience for guests. Responsibilities include serving meals, maintaining cleanliness, and communicating with the kitchen. Candidates should have a high school diploma and less than one year of related work experience. This is an opportunity to join a dynamic team in a customer-focused environment.

Qualifications

• High school diploma or G.E.D. equivalent required.
• Less than 1 year related work experience.

Responsibilities

• Deliver a wide range of services to ensure guests enjoy their meal.
• Communicate with the kitchen and serve guests.
• Maintain cleanliness of work areas and supplies.

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reaching overhead and below the knees including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to deliver excellent service for our guests and our business every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.