F&B Service Expert - Fish Beach Taverna

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Dubai is seeking passionate Guest Service Experts to provide exceptional dining experiences. Candidates should possess a high school education and have a strong customer service mindset. This role involves interacting with guests, managing meal service, and ensuring a clean environment to meet quality standards.

Qualifications

• Must have a high school diploma or equivalent.
• Less than 1 year of related work experience is acceptable.

Responsibilities

• Ensure guests enjoy their meal and provide excellent service.
• Handle transactions and maintain the cleanliness of work areas.
• Follow company policies and create a safe working environment.

Skills

Communication

Customer Service

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we aim to build a memorable and unique experience with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to ensure guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter the position, certain factors are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining professional appearance and communication. Guest Service Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping). Performing these duties effectively (along with other reasonable job duties as requested) is essential for Guest Service Experts to deliver excellent service to our guests and support our business every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year of related work experience.
• Supervisory Experience: None.
• License or Certification: None.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunities. We actively foster an environment where the unique backgrounds of our associates are valued. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.