F&B Service Expert | Aloft Abu Dhabi

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 24,000 - 36,000; Full time

Job summary

An established industry player in hospitality is seeking Guest Service Experts to create memorable dining experiences for guests. This role involves a variety of responsibilities, from setting tables and interacting with guests to ensuring cleanliness and safety in the workplace. Ideal candidates will have a strong focus on customer service and communication, ensuring every guest feels valued and attended to. Join a team that values diversity and fosters a welcoming environment, where your contributions will help shape unforgettable moments for guests.

Qualifications

• Less than 1 year related work experience is preferred.
• No supervisory experience is required.

Responsibilities

• Deliver a wide range of services to enhance guest experience.
• Ensure a safe workplace and uphold quality standards.

Skills

Customer Service

Communication

Attention to Detail

Education

High School Diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move over sloping, uneven, or slippery surfaces), manage the menu (read and visually verify information), and take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued, and our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to nondiscrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.