F&B Service Expert

Marriott Hotels Resorts; Fujairah City; On-site; AED 20,000 - 30,000; Full time

Job summary

An established industry player is seeking Guest Service Experts to deliver exceptional dining experiences. This role emphasizes creating memorable moments for guests through attentive service, effective communication, and a commitment to quality. Ideal candidates will possess strong customer service skills and be comfortable in a dynamic environment, ensuring that every interaction enhances the guest's experience. If you thrive in a fast-paced setting and enjoy working with a diverse team, this opportunity could be the perfect fit for you.

Qualifications

• High school diploma or equivalent required.
• Less than 1 year of related work experience.

Responsibilities

• Ensure guests enjoy their meal and create a memorable experience.
• Manage the menu and communicate effectively with the kitchen.

Skills

Customer Service

Communication Skills

Teamwork

Attention to Detail

Education

High School Diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we aim to create a memorable and unique experience with food and drinks on the side. Our Guest Service Experts take the initiative and provide a wide range of services to ensure guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter your position, there are a few key elements for success: creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining a professional appearance and communication. Guest Service Experts will be on their feet and moving around (standing, sitting, or walking for extended periods; moving over sloping, uneven, or slippery surfaces), managing the menu (reading and visually verifying information), and taking a hands-on approach to work (lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and stooping). Performing these duties well (and other reasonable job duties as requested) is critical to providing excellent service for our guests and success for our business.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year of related work experience.
• Supervisory Experience: None.
• License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis, such as disability, veteran status, or any other basis covered under applicable law.