F&B Service Attendant

Premier Inn Hotels LLC; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Service Attendant to enhance guest experiences. In this dynamic role, you will engage with guests, ensuring their needs are met with exceptional service. You will be responsible for taking and serving orders, maintaining cleanliness, and upholding health and safety standards. This position offers a competitive benefits package, including accommodation and medical insurance, and the opportunity for career growth in a supportive environment that values teamwork and customer satisfaction. If you are passionate about hospitality and eager to develop your career, this is the perfect opportunity for you.

Benefits

Accommodation

Transportation

Medical insurance

Air tickets

Food entitlement and allowance

Qualifications

• Minimum 1 year experience as a Service Attendant in a 3-star hotel or above.
• Fluent in English; additional languages are a plus.

Responsibilities

• Welcome and interact with guests in a friendly manner.
• Take and serve guest orders accurately while promoting products.
• Maintain cleanliness and ensure health and safety policies are followed.

Skills

Customer focus

Teamwork

Good communication

Analytical thinking

Integrity

Planning and organizing

Passion

Ownership

Education

Bachelor of Hotel Management

Job description

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

• Welcome, interact and communicate with guests & colleagues in a courteous, friendly and clear manner.
• Take, prepare and serve guest orders with accuracy while promoting and up selling all products, focusing on maximizing sales to meet outlet targets.
• Liaise with the kitchen and bar team to ensure timely service while ensuring guests meet minimum age requirements for consumption of alcoholic beverages.
• Clear and clean tables as soon as it is apparent that guests have finished their meals professionally.
• Maintain stock, accurately handle point-of-sale transactions, and maintain cleanliness of the outlet at all times.
• Ensure that company Health and Safety policies are followed and adhered to, and train all new team members.

Your day-to-day work:

• Welcome, interact and communicate with guests & colleagues in a courteous, friendly and clear manner.
• Take, prepare and serve guest orders with accuracy while promoting and up selling all products, focusing on maximizing sales to meet outlet targets.
• Liaise with the kitchen and bar team to ensure timely service while ensuring guests meet minimum age requirements for consumption of alcoholic beverages.
• Clear and clean tables as soon as it is apparent that guests have finished their meals professionally.
• Maintain stock, accurately handle point-of-sale transactions, and maintain cleanliness of the outlet at all times.
• Ensure that company Health and Safety policies are followed and adhered to, and train all new team members.

Requirements

Education and Experience:

• Ideally, your background will be from the hotel/F&B industry, and you will have worked as a Service Attendant for a minimum of 1 year in a 3-star or above category hotel.
• Fluent English is a must; other languages would be an advantage.

Skills and Competencies:

• Customer focus
• Passion
• Teamwork
• Integrity
• Ownership
• Planning and organizing
• Analytical thinking
• Good communication

Benefits

At Premier Inn, you will have a competitive benefits package, rewards, and recognition. We offer accommodation, transportation, medical insurance, air tickets, food entitlement and allowance, and a competitive basic salary. You will have opportunities to develop and grow, with the chance to build yourself a long and varied career doing something you really love.

At Premier Inn, we know the importance of creating a culture that brings the experience to life for both our customers and our team, supported by strong company values. We employ people who not only believe in our values but also have the passion to live and breathe them, always putting the customer at the heart of everything we do.

We want Premier Inn to be a place where people’s skills and careers grow as fast as we do—a place where everyone has the opportunities to develop and achieve their dreams. We emphasize a promote-from-within culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.