F&B Server - Vista Restaurant & Terrace - F&B Service

InterContinental; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the hospitality industry is seeking a dedicated team member for customer service roles. You'll be responsible for providing excellent service, maintaining cleanliness, and addressing guest needs effectively. Ideal candidates should possess a Bachelor of Hotel Management, experience in a cocktail bar, a warm personality, and basic organisation skills. Join us to enhance guest experiences while working in a dynamic environment.

Qualifications

• Prior experience in a cocktail bar is mandatory.
• Ability to work in a team.
• Willingness to learn and adapt.

Responsibilities

• Provides customer service in accordance with standard operating procedures.
• Clears and sets up tables; monitors standards of guest facilities.
• Anticipates guests' needs and resolves complaints during shift.

Skills

Teamwork

Customer Service

Calm Under Pressure

Flexible Schedule

Basic Organisation Skills

Warm Personality

Education

Bachelor of Hotel Management

Job description

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

A little taste of your day-to-day:

• Provides customer service in accordance to standard operating procedures
• Clears and sets up tables
• Anticipates guests needs by following service behaviour
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• Assists in the maintenance of service equipment
• Monitor standards of guest facilities and services
• Control stock and monitor security procedures
• Maintain cleanliness of the outlet, side stations
• Perform any reasonable tasks as instructed by Manager
• Report to superior any damaged / defective equipment
• Work carefully to minimize breakage

What we need from you:

• Ability to work in a team and in different functions
• Warm and inviting personality
• Ability to think calmly under pressure
• Willingness to learn open-mindedly
• Willingness to work with a flexible schedule and responds positively to changing requirements including the performance of any tasks requested of you
• Prior experience in a cocktail bar is mandatory
• Passion of food and curiosity
• Basic organisation skills in restaurant operation

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