F&B Server - In Room Dining - F&B Service

InterContinental; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated In-Room Dining Server to enhance guest experiences. In this dynamic role, you will be responsible for delivering exceptional food and beverage service directly to guests' rooms, ensuring that every order is presented perfectly and promptly. You will work in a collaborative environment, where your warm personality and ability to remain calm under pressure will shine. This position offers the opportunity to learn and grow within a vibrant team, making it perfect for those passionate about food and hospitality. Join a team that values flexibility and a positive attitude in a fast-paced setting.

Qualifications

• Ability to work in a team and adapt to different functions.
• Warm personality with a passion for food and service.

Responsibilities

• Deliver food and beverage to guests' rooms efficiently.
• Maintain cleanliness and organization of service equipment.
• Assist in preparing service areas and ensuring readiness.

Skills

Teamwork

Customer Service

Calm Under Pressure

Flexibility

Basic Organization Skills

Passion for Food

Education

Bachelor of Hotel Management

Job description

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

A little taste of your day-to-day

• Have a complete knowledge of all food and beverage menu items available to Room Service and minibar
• Maintain thorough knowledge of the hotel and room layouts
• Assist with the preparation of an outlet for service including:
  
  • Maintain cleanliness, sorting, and preparing store equipment and materials; glassware, flatware, chinaware for service
  • Check storage areas for proper supplies, organization, and cleanliness
  • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service
  • Ensure table preparation, knowledge on different tray and trolley set-ups, and being aware of all amenities for service to be delivered on time
  • Trays and Carts are removed from the hotel hallways and elevator bays at all times
• Always follow standard telephone etiquette while speaking to guest over phone
• Greet guests appropriately at their room and provide service upon items ordered
• Collect orders from the kitchen, ensure they have been prepared and presented correctly
• Ensure prompt and efficient delivery of food and beverage to the guest's room
• Ensure that hot food is maintained and delivered hot and all cold items are delivered cold
• Serve drinks efficiently in the proper glass with the proper garnish
• Read and retain all pertinent information regarding daily promotions, food and beverage specials
• May check back with guest to ensure they are enjoying their meal, and determine if they have any other needs
• Perform duties of the room service in the absence of supervisor
• Must be able to anticipate guest or operational needs
• Ensure room service equipment's are functioning properly; report any problems to the Room Service Manager
• Maintain regular attendance in compliance with the Hotel Standards
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag at all times
• Perform any reasonable tasks as instructed by Manager
• Report to superior any damaged / defective equipment
• Work carefully to minimize breakage

What we need from you

• Ability to work in a team and in different functions
• Warm and inviting personality
• Ability to think calmly under pressure
• Willingness to learn open-mindedly
• Willingness to work with a flexible schedule and responds positively to changing requirements including the performance of any tasks requested of you
• Passion of food and curiosity
• Basic organisation skills in restaurant operation
• F&B Server - In Room Dining - F&B Service

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