F&B Server

PALAZZO VERSACE HOTEL L.L.C; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking a dedicated F&B staff member to enhance guest experience through exceptional service. Responsibilities include supporting colleagues, handling complaints, and ensuring proper restaurant setup, with a preference for candidates experienced in 5-star environments and strong communication skills.

Qualifications

• Minimum 2 years in a similar role in a 5-star environment.
• Excellent spoken and written English required.
• Experience in a multicultural environment.

Responsibilities

• Provide support to colleagues and guests ensuring high service standards.
• Handle guest complaints as per policy.
• Prepare the restaurant for business openings.

Skills

Up-selling skills

HACCP

Ability to work under pressure

Communication

Education

High school Diploma/Hotel School Degree

Tools

Micros system

Job description

JOB SUMMARY

Main Duties/Responsibilities:

• Provide hands-on support, direction and assistance to colleagues on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests.

• Handle guest complaints according to policy.

• Ensure restaurant set up is according to set standard.

• Perform opening and closing duties as when required ensuring that the outlet will be ready for the business opening.

• Understand all food and beverage items offered, including ingredients, methods of preparation and proper service.

• Utilize the computer system in ringing, printing and closing checks as well as shift reports.

CANDIDATE PROFILE

• High school Diploma/Hotel School Degree.

• 2 years minimum in a similar role in a 5 * international environment

• Up-selling skills training, HACCP.

• Knowledge of Micros system

• Excellent spoken and written English

• Experience working in a multi cultural environment.

• Able to work with speed and efficiency throughout maintaining positive attitude.