F&B Internship: Guest Experience & Service Assistant

Ennismore; Dubai; On-site; AED 33,000 - 60,000; Full time

Job summary

Ennismore, a member of the Accor network, offers opportunities for development within its hospitality teams in Dubai. The role supports daily restaurant, café, and outlet operations, ensuring cleanliness, guest satisfaction, and adherence to food safety standards.

Ideal candidates are pursuing or have completed a Hospitality degree, with strong English communication, a proactive attitude, and a willingness to learn in a fast-paced hotel environment.

Qualifications

• Pursuing or recently completed a diploma or bachelor’s degree in Hospitality Management or related field.
• Good verbal communication skills in English.
• Positive attitude with a strong willingness to learn.

Responsibilities

• Assist the Food & Beverage team with daily restaurant, café, and outlet operations.
• Support the service team in preparing dining areas before service and maintaining cleanliness and organization.
• Welcome and assist guests professionally, ensuring a positive dining experience.
• Learn and follow established food safety, hygiene, and sanitation standards.
• Assist with table setup, menu presentation, and basic food and beverage service.
• Support the team in maintaining service standards and guest satisfaction.
• Assist in preparing restaurants and outlets for special events, promotions, and themed dining experiences.
• Coordinate with the kitchen and service teams to ensure smooth operations.
• Observe and learn proper handling of guest requests, feedback, and complaints under supervision.
• Assist with stock organization, inventory checks, and replenishment when required.
• Follow company policies, operational procedures, and grooming standards.
• Perform other duties assigned by the F&B Manager or supervisor.

Skills

Verbal communication

Interpersonal skills

Teamwork

Customer focus

Fast-paced adaptability

Flexible to shifts

Education

Diploma or Bachelor’s in Hospitality Management or related field

Job description

Ennismore, a member of the Accor network, offers opportunities for development within its hospitality teams in Dubai. The role supports daily restaurant, café, and outlet operations, ensuring cleanliness, guest satisfaction, and adherence to food safety standards.

Ideal candidates are pursuing or have completed a Hospitality degree, with strong English communication, a proactive attitude, and a willingness to learn in a fast-paced hotel environment.