F&B Hostess

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Greet guests upon arrival with a warm and friendly attitude.

• Escort guests to their tables and provide menus.

• Manage table reservations, walk-ins, and waitlists using reservation systems.

• Coordinate seating to balance workloads among service staff.

• Respond to guest inquiries and accommodate special requests whenever possible.

• Maintain a professional appearance and uphold the hotel’s grooming standards.

• Provide accurate wait times and monitor dining flow.

• Communicate efficiently with restaurant staff to ensure smooth operations.

• Assist with menu knowledge and promote daily specials or hotel events.

• Maintain cleanliness and organization of the hostess stand and entrance area.

• Handle guest feedback with professionalism and relay concerns to management.

• Prior experience as a hostess or in a customer-facing role, preferably in a hotel or upscale restaurant.

• Excellent communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Friendly, poised, and professional demeanor.

• Ability to multitask and remain calm under pressure.

• Fluent in English; knowledge of additional languages is beneficial.

F&B Hostess for Mercure Abu Dhabi Downtown