F&B Host/-ess at Holiday Inn & Suites Science Park

InterContinental Hotels Group; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

Join a forward-thinking hotel group as a Food & Beverage Host/Hostess in the vibrant Dubai Science Park. This role is perfect for individuals passionate about hospitality and guest experiences. You will be at the forefront of creating memorable dining moments, ensuring guests feel welcomed and valued. With competitive salary and benefits, this is an exciting opportunity to be part of a global family that values teamwork and individual contributions. If you have a knack for customer service and thrive in dynamic environments, this position could be your next adventure.

Benefits

Competitive Salary

Employee Benefits

Career Development Opportunities

Qualifications

• 1-2 years of experience in a 4 or 5-star hotel.
• Excellent communication skills and hotel systems proficiency.

Responsibilities

• Welcome guests warmly and ascertain their dining needs.
• Manage seating chart and respond to guest inquiries efficiently.
• Handle bookings and maintain accurate records.

Skills

Customer Service

English Communication

Hotel Systems Knowledge

Job description

F&B Host/-ess at Holiday Inn & Suites Science Park

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guest’s stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So, if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn family.

Holiday Inn & Suites Dubai Science Park, is looking for a service orientedFood & Beverage Host/Hostessto join their extraordinary team! Ideally located in the heart of Dubai Science Park, in the most sought after residential area of Dubai. Minutes away from mega malls, magnificent Jumeirah Beaches, world’s leading tourist attractions and Parks, auto drome and over 5 championship golf courses. The Holiday Inn & Suites at Dubai Science Park has 240 hotel rooms and suites and 84 one-bedroom apartments, anchor F&B offerings and an extensive 1026sqm cutting-edge meeting and events facilities.

Your day to day

• Welcome guests in a warm and friendly manner, ascertain their dining needs.
• Seat guests and manage the seating chart and monitors restaurant activity to determine seating and dining flow.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Perform opening and closing duties, as needed.
• Take bookings for the Restaurant, via telephone, fax, emails and deal promptly with all inquiries relating to the Restaurant, turning inquiries into bookings and handling guest’s orders.
• Keep up to date and accurate all enquiries relating bookings and put them in the systems and follow up any guest’s requirements and pass it on to the right person.
• Liaise with the restaurant management regarding special offers and ensure the offers are advertised accordingly on the system and website.
• Utilise the systems to its full potential, maximise bookings, create a database of all regular patrons of the restaurant, building a detailed record of guest.

What we need from you

• Ideally, you have at least 1-2 years of similar or relative experience in a 4 or 5 star hotel.
• Excellent English communication skills and well-versed in hotel systems.
• Amenable for working rotating shifts.

What we offer

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.