F&B Host/-ess

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Your day to day

• Welcome guests in a warm and friendly manner, ascertain their dining needs.
• Seat guests and manage the seating chart and monitors restaurant activity to determine seating and dining flow.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Perform opening and closing duties, as needed.
• Take bookings for the Restaurant, via telephone, fax, emails and deal promptly with all inquiries relating to the Restaurant, turning inquiries into bookings and handling guest s orders.
• Keep up to date and accurate all enquiries relating bookings and put them in the systems and follow up any guest s requirements and pass it on to the right person.
• Liaise with the restaurant management regarding special offers and ensure the offers are advertised accordingly on the system and website.
• Utilise the systems to its full potential, maximise bookings, create a database of all regular patrons of the restaurant, building a detailed record of guest.

What we need from you

• Ideally, you have at least 1-2 years of similar or relative experience in a 4 or 5 star hotel.
• Excellent English communication skills and well-versed in hotel systems.

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