F&B Crew

The First Collection; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking enthusiastic individuals to join their dynamic team. This role offers a unique opportunity to enhance guest experiences by providing exceptional service in a vibrant environment. You will be responsible for preparing and serving food and beverages, ensuring a seamless dining experience for guests in a stylish hotel setting. With a focus on teamwork and communication, you'll play a vital role in creating memorable moments for visitors. If you are passionate about hospitality and enjoy working in a fast-paced environment, this position is perfect for you, offering opportunities for growth and development.

Qualifications

• Basic knowledge of F&B operations and customer service.
• Ability to communicate effectively with guests and staff.

Responsibilities

• Prepare and serve food and beverages efficiently to guests.
• Maintain cleanliness and safety in service areas.
• Assist with table turnover and guest requests.

Skills

Customer Service

Communication Skills

Multi-tasking

Proactive Attitude

Basic Knowledge of F&B

Education

High School Diploma

Hospitality Training

Job description

Overview

The First Collection Business Bay is a stylish lifestyle hotel, situated close to Dubai’s world-class attractions including Burj Khalifa and Dubai Mall, key business districts and extensive transport links. Featuring 437 stylish guestrooms and suites, The First Collection Business Bay offers stays for both business and leisure travellers. With distinctive dining choices and recreational amenities, such as a fully equipped gym, a spa, and a rooftop pool, our offerings and service aim to enhance stays. Guests get exclusive access to our Mediterranean-inspired, Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah, ensuring a seamless blend of city exploration and a beachside retreat.

The First Collection Business Bay is part of The First Collection portfolio, an award-winning brand embodying authentic, value-driven experiences, emphasizing comfort and ease in each bespoke accommodation. Our hotels, each teeming with their own character, transcend conventional stays, offering immersive experiences designed for genuine connections.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with The First Collection Business Bay.

Job Description

• Responsible for doing all preparations before and during service, like preparing serving cutlery and bread baskets, making sure to work with clean equipment and surfaces.
• Coordinate the orders in a way that everything goes out to the guests in an efficient and timely manner.
• Have full knowledge of F&B menu items to assist guests and waiting staff where needed.
• Attend all F&B menu item related trainings.
• Have full knowledge of the table planning of the F&B outlets and being able to memorize multiple orders at the same time.
• Run food and beverages to guests not only in F&B outlets but if necessary to rooms, gym, swimming pool etc.
• Make sure to work in a safe and sanitary way with the food and beverages.
• Check supplies and put away stock.
• Keep an eye on the tables for next courses and communicate this with waiting staff and kitchen.
• Take orders and give information to guests if required and clearly communicate this to colleagues.
• Make the waiting and kitchen staff aware of VIPs and special requests or needs from guests.
• During the service, he/she should be able to deal with challenges, changes and help with table turnovers.
• Assist in clearance of tables during and after service.
• If necessary prepare orders like drinks, snacks and breads.
• Help in other departments if required.
• Attend departmental meetings.
• Responsible for cleaning tasks during and after service.
• Make sure that all the guest areas look immaculate.
• Be friendly, courteous and professional when dealing with guests, staff or other departments.
• Perform other duties as requested by the senior management.

Desired Skill & Expertise

• Basic knowledge of F&B Department.
• Maintain great customer service to all guests.
• Responsible for running the food and beverages to the guests.
• Good communication with the guests, staff and kitchen.
• Pro-active and energetic with a positive 'can do' attitude.
• Ability to multi-task with prioritization skills.
• Fresher's also can apply who is willing to start a career in F&B Department - Hospitality.