F&B Coach|Specialty Restaurant -F&B

Emaar Group; United Arab Emirates; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated professional to ensure exceptional dining experiences in a dynamic environment. In this role, you will represent the brand throughout the guest journey, ensuring each guest leaves as a happy fan of the restaurant. With a focus on high emotional intelligence and genuine service, you will conduct operational tasks in food and beverage service while adhering to established standards. This position offers an exciting opportunity to thrive in a 5-star hospitality setting, making a meaningful impact on guest satisfaction and service excellence.

Qualifications

• Minimum of a high school diploma; a college degree in Hotel Management is preferred.
• At least one year of experience in a similar position within a 5-star hospitality company.

Responsibilities

• Ensure exceptional dining experiences throughout the guest journey.
• Conduct operational tasks in F&B Service while adhering to service standards.

Skills

Emotional Intelligence

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

College Degree in Hotel Management

Job description

ABOUT THE FUNCTION

This function aims to ensure exceptional Dining Experiences in a highly empowered environment. Represent our brand throughout the guest journey to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our restaurants by delighting them from welcome until farewell.

WHAT YOU WILL NEED TO SUCCEED

• Genuine service personality, with high emotional intelligence (EQ).
• Minimum of a high school diploma; a college degree in Hotel Management or a related field is preferred.
• At least one year of experience in a similar position within a 5-star hospitality company.
• Strong command of both written and spoken English; additional languages are an asset.

Conduct all operational tasks in F&B Service while adhering to service standards and procedures. Go the extra mile where possible. Prevent complaints and ensure effective service recovery when needed. Proactively communicate with fellow ambassadors, always prioritizing the guest's interests.

Company Industry

• Recruitment
• Placement Firm
• Executive Search

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• F&B Coach | Specialty Restaurant

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