F&B Captain (Pool & Beach Bar) at InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

IHG Hotels & Resorts; Ras Al Khaimah; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic F&B Captain to lead operations in a vibrant All-Day Dining Restaurant. This role is pivotal in ensuring guests enjoy a memorable dining experience, requiring a blend of leadership, attention to detail, and a passion for hospitality. The ideal candidate will have proven experience in the food and beverage sector, particularly within luxury environments, and will be responsible for coordinating the team, managing guest interactions, and upholding high service standards. Join a collaborative team that values inclusivity and personal growth while enjoying competitive benefits and opportunities for professional development.

Benefits

Competitive Salary

Full Uniform

Room Discounts

Training Programs

Qualifications

• Proven experience in food and beverage roles, ideally in luxury settings.
• Strong communication skills and attention to detail are essential.

Responsibilities

• Coordinate daily operations to ensure exceptional service standards.
• Manage guest reservations and optimize table turnover.

Skills

Food and Beverage Service Standards

Communication Skills

Attention to Detail

Multitasking

Guest Experience Management

Education

Experience in Food and Beverage Industry

Experience in Luxury Hotel or Resort

Job description

The F&B Captain will be responsible for overseeing the smooth and efficient operation of our All-Day Dining Restaurant, ensuring that our guests enjoy a memorable and high-quality dining experience.

Key Responsibilities:

• Coordinate the daily operations of the team to ensure exceptional service standards are consistently met.
• Lead by example, providing guidance and motivation to the team to achieve operational excellence.
• Ensure guest satisfaction by addressing any special requests, concerns, or feedback in a prompt and professional manner.
• Monitor and maintain the cleanliness, organization, and presentation of the restaurant.
• Collaborate with the Restaurant Manager and Supervisor to manage inventory, stock levels, and ordering of supplies.
• Ensure adherence to all health, safety, and hygiene standards, following company policies and local regulations.
• Manage guest reservations and seating arrangements to optimize table turnover and maximize guest satisfaction.
• Ensure smooth communication between kitchen and service teams to guarantee timely delivery of food and beverages.

What We Need From You

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Proven experience in a similar role within the food and beverage industry, preferably in a luxury hotel or resort setting.
• In-depth knowledge of food and beverage service standards, operations, and health & safety regulations.
• Strong communication skills in English; knowledge of additional languages is a plus.
• High attention to detail, with the ability to multitask and stay organized in a fast-paced environment.
• A passion for hospitality and a commitment to delivering exceptional guest experiences.
• A positive attitude and a professional appearance at all times.
• Previous experience in a high-end or fine dining environment is an advantage.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.