F&B Captain - Foreign Language Speakers

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Food and Beverage Team Leader to enhance guest experiences and drive revenue. This role involves managing a dynamic team, ensuring high standards of service, and training staff to excel in a fast-paced environment. The ideal candidate will have a strong background in food and beverage operations, with a proven track record in a luxury setting. If you are passionate about delivering exceptional service and leading a team to success, this opportunity is perfect for you.

Qualifications

• 4-5 years of experience in Food and Beverage.
• At least 2 years in a similar role in a 5-star environment.

Responsibilities

• Handle guest complaints and ensure service quality.
• Train and supervise outlet colleagues.

Skills

Food and Beverage Management

Customer Service

Team Leadership

Upselling Skills

Organizational Skills

Education

High School Diploma

Tools

Micros Point of Sale System

Job description

JOB SUMMARY

Main Duties / Responsibilities :

• Handle guest complaints according to policy.
• Act as opening team leader to ensure tables, flowers, and mise en place are well prepared.
• Assist in training, supervising, and disciplining all outlet colleagues.
• Conduct team briefings and training as delegated by the Restaurant Manager.
• Perform opening and closing duties as required to ensure the outlet is ready for business.
• Take initiative to drive revenue, generate ideas, and identify training needs.
• Manage inventories directly related to the operation of the outlet.

CANDIDATE PROFILE

• High school diploma.
• 4-5 years of Food and Beverage experience.
• At least 2 years in a similar role within a 5-star international environment.
• Training in Train the Trainer, Upselling skills, HACCP.
• Organized and well-planned.
• Able to work efficiently with speed while maintaining a positive attitude.
• Knowledge of Micros Point of Sale system.
• Ability to manage colleagues in a friendly and professional manner.