F&B Captain - Foreign Language Speakers

PALAZZO VERSACE HOTEL L.L.C; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player in the hospitality sector is seeking an F&B Captain to enhance guest relations and lead a dynamic service team. This pivotal role involves managing daily operations, ensuring exceptional service in a luxurious environment, and driving revenue initiatives. The ideal candidate will possess a strong background in food and beverage, coupled with excellent leadership and organizational skills. If you have a passion for hospitality and a commitment to excellence, this opportunity offers a chance to thrive in a prestigious setting.

Qualifications

• 4-5 years of Food and Beverage experience in a 5-star environment.
• Minimum 2 years in a similar role with training in up-selling and HACCP.

Responsibilities

• Manage guest relations and oversee daily operations.
• Lead service team to ensure excellent guest experiences.
• Handle guest complaints and conduct team training.

Skills

Guest Relations Management

Food and Beverage Service

Team Leadership

Complaint Handling

Training and Development

Organizational Skills

Positive Attitude

Education

High School Diploma or Equivalent

Tools

Micros Point of Sale System

Job description

Job Title: F&B Captain - Foreign Language Speakers, Dubai

Location: [Insert Location]

Job Category: Hospitality

Job Reference: ng991a8e

Job Views: 2

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description

Job Summary

Responsible for managing guest relations, overseeing daily operations, and leading the service team to ensure excellent guest experiences in a 5-star international environment.

Main Duties and Responsibilities

1. Handle guest complaints according to hotel policy.
2. Lead opening team to ensure tables, flowers, and mise en place are well prepared.
3. Assist in training, supervising, and disciplining outlet colleagues.
4. Conduct team briefings and training as delegated by the Restaurant Manager.
5. Perform opening and closing duties to ensure the outlet is ready for business.
6. Drive revenue initiatives, share ideas, and identify training needs.
7. Manage inventories related to outlet operations.

Candidate Profile

1. High school diploma or equivalent.
2. 4-5 years of Food and Beverage experience.
3. Minimum 2 years in a similar role within a 5-star international environment.
4. Training in Train the Trainer, Up-selling skills, HACCP.
5. Organized and well-planned.
6. Ability to work efficiently with a positive attitude.
7. Knowledge of Micros Point of Sale system.
8. Ability to manage colleagues with friendliness and professionalism.