F&B Captain

• Delivering service to our customers according to Intercontinental and Pierre Gagnaire standards.
• Endeavouring to resolve all complaints during shifts by alerting the Manager on Duty and assisting them.
• Supervising cash handling and banking procedures.
• Preparing daily banking and cash flow reports.
• Supervising the maintenance of service equipment.
• Monitoring standards of guest facilities and services.
• Controlling stock and monitoring security procedures.
• Producing quality beverages (e.g., mocktails, hot beverages) to ensure guest satisfaction.
• Mastering food knowledge to assist guests with orders and ensure their requirements are met.
• Helping and caring for guests in any way required.

What we need from you

• Ability to think calmly under pressure.
• Willingness to learn open-mindedly.
• Passion for food and curiosity for something new.
• Experience working as a barista in a lounge is an advantage.
• Basic organisation skills in restaurant operation.
• Ability to work in a team and in different functions.