F&B Attendant (Waiter/Waitress)

FAIRMONT; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated F&B Attendant to join their vibrant team. This role involves providing exceptional customer service, managing cash handling, and operating POS systems while maintaining a clean and organized dining environment. Ideal candidates will thrive in a fast-paced atmosphere, showcasing their adaptability and teamwork skills. This position offers a unique opportunity to contribute to special events and promotions, ensuring guests have a memorable experience. If you have a passion for hospitality and enjoy working in a diverse team, this role is perfect for you.

Qualifications

• Previous experience in a restaurant or hospitality setting is preferred.
• Ability to work in a fast-paced environment and under pressure.

Responsibilities

• Greet and serve customers in a friendly and professional manner.
• Handle guest inquiries and complaints in a prompt and courteous manner.
• Assist in setting up dining rooms or banquet halls for events.

Skills

Customer Service Skills

Communication Skills

Teamwork

Adaptability

Proactivity

Education

High School Diploma or Equivalent

Tools

POS Systems

Job description

ibis One Central is looking for an experienced F&B Attendant who will be responsible for cash handling, operating POS systems, inventory management, assisting with special events & exhibitions, providing feedback on menu selections, maintaining grooming standards, and collaborating with other departments. Adaptability, pro-activity, and teamwork are key qualities for success in this role.

Job Description

• Greet and serve customers in a friendly and professional manner.
• Take food and beverage orders and relay them to the kitchen or bar staff.
• Serve food and beverages to guests and ensure orders are accurate and timely.
• Maintain cleanliness and organization of dining and service areas.
• Assist in setting up dining rooms or banquet halls for events.
• Handle guest inquiries and complaints in a prompt and courteous manner.
• Upsell menu items and promote specials to guests.
• Follow all safety and sanitation procedures.
• Cash handling and processing payments from guests.
• Operating and maintaining point-of-sale systems.
• Assisting in inventory management and restocking supplies.
• Participating in training programs and continuous learning opportunities.
• Assisting in planning and executing special events or promotions.
• Providing input and feedback on menu selections and customer preferences.
• Participating in meetings and briefings with management and colleagues.
• Adhering to grooming and dress code standards.
• Assisting in training new team members.
• Collaborating with other departments such as kitchen staff, housekeeping, and front desk to ensure seamless guest experience.

Qualifications

• High school diploma or equivalent.
• Previous experience in a restaurant or hospitality setting is preferred.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and under pressure.
• Knowledge of food and beverage menus and some basic culinary skills.
• Ability to work well as part of a team.
• Willingness to work evenings, weekends, and holidays as needed.

Additional Information

Your team and working environment:

Diverse, young and vibrant team

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.