F&B Attendant (Waiter/Waitress)

Accor Hotels; Dubai; On-site; AED 25,000 - 45,000; Full time

Job summary

Ein dynamisches und vielfältiges Team sucht einen F&B Attendant, der die Gäste mit hervorragendem Service begeistert. In dieser Rolle sind Sie für die Bedienung und Betreuung der Gäste verantwortlich, während Sie in einem lebhaften Umfeld arbeiten. Sie werden die Möglichkeit haben, Ihre Fähigkeiten im Kundenservice zu entwickeln und an Schulungsprogrammen teilzunehmen. Wenn Sie leidenschaftlich daran interessiert sind, unvergessliche Erlebnisse zu schaffen und Teil eines inklusiven Unternehmens zu sein, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Vorherige Erfahrung in der Gastronomie oder im Gastgewerbe ist bevorzugt.
• Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten.

Responsibilities

• Begrüßen und bedienen Sie die Gäste freundlich und professionell.
• Bedienen Sie Speisen und Getränke und sorgen Sie für Sauberkeit.

Skills

Kundenservice

Kommunikationsfähigkeiten

Teamarbeit

Anpassungsfähigkeit

Grundkenntnisse der Gastronomie

Education

High School Diploma

Tools

POS-Systeme

Job description

Company Description

ibis One Central is looking for an experienced F&B Attendant responsible for cash handling, operating POS systems, inventory management, assisting with special events & exhibitions, providing feedback on menu selections, maintaining grooming standards, and collaborating with other departments. Adaptability, proactivity, and teamwork are key qualities for success in this role.

We are more than a worldwide leader. We welcome you as you are and offer a job and brand that match your personality. We support your growth and learning every day, ensuring that work brings purpose to your life. During your journey with us, you can continue to explore Accor’s limitless possibilities.

Join Accor and write your story. Together, we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor by visiting https://careers.accor.com/

Job Description

1. Greet and serve customers in a friendly and professional manner.
2. Take food and beverage orders and relay them to the kitchen or bar staff.
3. Serve food and beverages to guests, ensuring accuracy and timeliness.
4. Maintain cleanliness and organization of dining and service areas.
5. Assist in setting up dining rooms or banquet halls for events.
6. Handle guest inquiries and complaints promptly and courteously.
7. Upsell menu items and promote specials to guests.
8. Follow all safety and sanitation procedures.
9. Handle cash and process payments from guests.
10. Operate and maintain point-of-sale systems.
11. Assist in inventory management and restocking supplies.
12. Participate in training programs and continuous learning opportunities.
13. Assist in planning and executing special events or promotions.
14. Provide input and feedback on menu selections and customer preferences.
15. Participate in meetings and briefings with management and colleagues.
16. Adhere to grooming and dress code standards.
17. Assist in training new team members.
18. Collaborate with other departments such as kitchen staff, housekeeping, and front desk to ensure a seamless guest experience.

Qualifications

1. High school diploma or equivalent.
2. Previous experience in a restaurant or hospitality setting is preferred.
3. Strong communication and customer service skills.
4. Ability to work in a fast-paced environment and under pressure.
5. Knowledge of food and beverage menus and basic culinary skills.
6. Ability to work well as part of a team.
7. Willingness to work evenings, weekends, and holidays as needed.

Additional Information

Your team and working environment:

Diverse, young, and vibrant team

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.