F&B Attendant (Waiter/Waitress)

Accor Hotels; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is looking for passionate individuals to join their vibrant team at a prestigious hotel in Dubai. In this role, you will engage with guests, ensuring their dining experience is exceptional through friendly service and attention to detail. You will be part of a diverse team dedicated to creating a welcoming atmosphere while promoting menu specials and maintaining high standards of cleanliness. This is an exciting opportunity to grow within a company that values creativity, sustainability, and inclusivity, making it a perfect fit for those eager to shine in their careers.

Qualifications

• Previous experience in a restaurant or hospitality setting is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Greet and serve customers in a friendly and professional manner.
• Maintain cleanliness and organization of dining and service areas.
• Handle guest inquiries and complaints promptly and courteously.

Skills

Customer Service Skills

Communication Skills

Ability to Work Under Pressure

Teamwork

Basic Culinary Skills

Education

High School Diploma

Tools

Point-of-Sale Systems

Job description

• Job Schedule: Full-Time
• Job Type: Permanent
• Brands: NOVOTEL
• Job Category: Food & Beverage

Location: Novotel World Trade Centre Dubai, Dubai, United Arab Emirates

Reference: REF56407D

Region: MEA SPAC

Job Description

• Greet and serve customers in a friendly and professional manner.
• Take food and beverage orders and relay them to the kitchen or bar staff.
• Serve food and beverages to guests and ensure orders are accurate and timely.
• Maintain cleanliness and organization of dining and service areas.
• Assist in setting up dining rooms or banquet halls for events.
• Handle guest inquiries and complaints in a prompt and courteous manner.
• Upsell menu items and promote specials to guests.
• Follow all safety and sanitation procedures.
• Cash handling and processing payments from guests.
• Operating and maintaining point-of-sale systems.
• Assisting in inventory management and restocking supplies.
• Participating in training programs and continuous learning opportunities.
• Assisting in planning and executing special events or promotions.
• Providing input and feedback on menu selections and customer preferences.
• Participating in meetings and briefings with management and colleagues.
• Adhering to grooming and dress code standards.
• Assisting in training new team members.
• Collaborating with other departments such as kitchen staff, housekeeping, and front desk to ensure seamless guest experience.

Qualifications

• High school diploma or equivalent.
• Previous experience in a restaurant or hospitality setting is preferred.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and under pressure.
• Knowledge of food and beverage menus and some basic culinary skills.
• Ability to work well as part of a team.
• Willingness to work evenings, weekends, and holidays as needed.

Your team and working environment: Diverse, young and vibrant team

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives.