F&B Attendant (In-Room Dining)

AccorHotel; Ajman; On-site; AED 25,000 - 60,000; Full time

Job summary

A renowned hospitality company is seeking a dedicated F&B Attendant to join the In-Room Dining team. The candidate will be responsible for delivering food and beverage orders to guest rooms professionally and ensuring a remarkable dining experience. Strong communication skills and experience in food service are essential. The role requires flexibility with shifts and a commitment to maintaining high service standards.

Qualifications

• Previous experience in Food & Beverage service, preferably in Room Service or a similar role.
• Strong communication and interpersonal skills.
• A guest-focused, courteous, and professional attitude.

Responsibilities

• Deliver food and beverage orders promptly and accurately to guest rooms.
• Set up and present trays and trolleys according to service standards.
• Ensure guest orders are complete, well-presented, and delivered with courtesy.

Skills

Communication skills

Interpersonal skills

Customer service orientation

Job description

We are seeking a dedicated and service-oriented F&B Attendant to join our In-Room Dining team. The ideal candidate will ensure timely, accurate, and professional delivery of food and beverages to guest rooms, providing an exceptional dining experience in the comfort of their room.

Key Responsibilities:

• Deliver food and beverage orders promptly and accurately to guest rooms.
• Set up and present trays and trolleys according to service standards.
• Ensure guest orders are complete, well-presented, and delivered with courtesy.
• Handle guest requests, preferences, and special dietary needs with care.
• Clear trays and trolleys from guest rooms in a timely manner.
• Maintain cleanliness and organization of the in-room dining area, trolleys, and equipment.
• Follow all hygiene, safety, and sanitation guidelines.
• Assist with order taking via phone when required, ensuring accuracy and upselling opportunities.
• Communicate effectively with the kitchen and service team to ensure smooth operations.

Qualifications:

• Previous experience in Food & Beverage service, preferably in Room Service or a similar role.
• Strong communication and interpersonal skills.
• A guest-focused, courteous, and professional attitude.
• Ability to work independently and as part of a team.
• Flexibility to work in shifts, including evenings, weekends, and public holidays.
• Knowledge of hotel service standards and basic food safety.

Our Commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions, and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Employment Details:

Remote Work: No

Employment Type: Full-time