F&B Attendant

Fairmont Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Dubai seeks a Banquet Server to provide exceptional service during events. The role involves setting up banquet areas, serving food and beverages, and ensuring guest satisfaction. Ideal candidates will have a hospitality background and proficiency in Opera, alongside strong customer service skills.

Qualifications

• At least 2 years experience in a similar role.
• Fluency in English; additional languages are a plus.
• Hospitality background preferred.

Responsibilities

• Provide exceptional service to guests during banquets and events.
• Set up and clean banquet areas, including tables and chairs.
• Coordinate with banquet staff and kitchen team for service.

Skills

Customer Service

Attention to Detail

Teamwork

Problem Solving

Tools

Opera

Job description

The job description is generally well-structured and comprehensive, covering company background, role summary, key responsibilities, and qualifications. However, it can be improved by enhancing readability and ensuring consistent formatting. Minor adjustments include adding appropriate HTML tags for clarity and removing any extraneous information that does not directly pertain to the role. Here is a refined version:

Company Description

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.

Job Description

Summary: Provide exceptional service to guests during banquets and events by ensuring efficient and professional food and beverage service. Assist in setting up and breaking down banquet areas, and deliver a positive guest experience.

Key Responsibilities:

• Service: Greet and assist guests in a courteous and professional manner. Serve food and beverages according to banquet/event specifications.
• Setup & Cleanup: Set up banquet areas, including tables, chairs, linens, and tableware. Clean and reset tables and banquet spaces as needed.
• Coordination: Work closely with banquet staff and kitchen team to ensure timely and accurate delivery of food and beverages.
• Guest Interaction: Address guest inquiries and requests promptly and effectively. Handle any issues or complaints with professionalism and tact.
• Compliance: Follow all health and safety regulations, including proper food handling and sanitation practices.
• Support: Assist with event setup and breakdown, including moving furniture and equipment as required.

Qualifications:

• Proficiency in Opera
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• At least 2 years experience working in a similar role
• Hospitality background is preferred
• Fluency in English; additional languages are a plus