F&B Attendant

21c Museum Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Dubai seeks a Banquet Server to provide exceptional service during events. Responsibilities include setting up banquet areas, serving food and beverages, and ensuring guest satisfaction. Ideal candidates will have at least 2 years of experience in hospitality and proficiency in Opera.

Qualifications

• At least 2 years experience in a similar role.
• Fluency in English; additional languages are a plus.
• Hospitality background preferred.

Responsibilities

• Greet and assist guests courteously and professionally.
• Set up and clean banquet areas, including tables and linens.
• Coordinate with staff to ensure timely service.

Skills

Guest Service

Food Handling

Communication

Attention to Detail

Tools

Opera

Job description

Company Description

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.

Job Description

Summary: Provide exceptional service to guests during banquets and events by ensuring efficient and professional food and beverage service. Assist in setting up and breaking down banquet areas, and deliver a positive guest experience.

Key Responsibilities:

1. Service: Greet and assist guests in a courteous and professional manner. Serve food and beverages according to banquet/event specifications.
2. Setup & Cleanup: Set up banquet areas, including tables, chairs, linens, and tableware. Clean and reset tables and banquet spaces as needed.
3. Coordination: Work closely with banquet staff and kitchen team to ensure timely and accurate delivery of food and beverages.
4. Guest Interaction: Address guest inquiries and requests promptly and effectively. Handle any issues or complaints with professionalism and tact.
5. Compliance: Follow all health and safety regulations, including proper food handling and sanitation practices.
6. Support: Assist with event setup and breakdown, including moving furniture and equipment as required.

Qualifications:

• Proficiency in Opera
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• At least 2 years experience working in a similar role
• Hospitality background is preferred
• Fluency in English; additional languages are a plus