F&B Attendant

Accor; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Banquet Server for their iconic floating hotel in Dubai. The role involves providing exceptional service during events, ensuring guest satisfaction, and maintaining high standards of food and beverage service. Candidates should have a background in hospitality and at least 2 years of experience in a similar position.

Qualifications

• At least 2 years of experience in a similar role.
• Fluency in English; additional languages are a plus.
• Ability to focus on guest needs, remaining calm and courteous.

Responsibilities

• Greet and assist guests courteously and professionally.
• Prepare banquet areas, including setting tables and arranging chairs.
• Collaborate with banquet staff and kitchen team for timely service.

Skills

Guest Service

Food and Beverage Service

Communication

Tools

Opera

Job description

Company Description

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. It is a one-of-a-kind entertainment destination, rich in history, where the past is relived in the luxury of today. Guest experience embodies a true British heritage, with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.

Job Description

Summary: Provide exceptional service to guests during banquets and events by ensuring efficient and professional food and beverage service. Assist in setting up and breaking down banquet areas, and deliver a positive guest experience.

Key Responsibilities:

1. Service: Greet and assist guests courteously and professionally. Serve food and beverages according to banquet/event specifications.
2. Setup & Cleanup: Prepare banquet areas, including setting tables, arranging chairs, linens, and tableware. Clean and reset tables and banquet spaces as needed.
3. Coordination: Collaborate closely with banquet staff and kitchen team to ensure timely and accurate delivery of food and beverages.
4. Guest Interaction: Address guest inquiries and requests promptly and effectively. Handle issues or complaints with professionalism and tact.
5. Compliance: Follow all health and safety regulations, including proper food handling and sanitation practices.
6. Support: Assist with event setup and breakdown, including moving furniture and equipment as required.

Qualifications:

• Proficiency in Opera
• Ability to focus on guest needs, remaining calm and courteous at all times
• At least 2 years of experience in a similar role
• Hospitality background preferred
• Fluency in English; additional languages are a plus