F&B Attendant

Fairmont Hotels & Resorts; Abu Dhabi; On-site; AED 67,000 - 89,000; Full time

Job summary

Fairmont Bab Al Bahr in Abu Dhabi seeks a skilled Restaurant Service Host/Hostess to deliver exceptional guest experiences in a luxury setting.

You will greet guests, take orders, serve food and beverages, and collaborate with kitchen and banqueting teams to ensure flawless service.

The ideal candidate has strong communication, a customer-focused attitude, and the ability to work flexible shifts in a multicultural team.

Qualifications

• Experience in Food & Beverage service, preferably in a luxury hotel.
• Excellent communication and interpersonal skills.
• Customer-focused attitude with a hospitality mindset.
• Ability to work under pressure in fast-paced environments.
• Knowledge of food safety and hygiene standards.
• Flexible shifts, including weekends and holidays.

Responsibilities

• Welcome guests in a friendly, professional manner.
• Provide attentive service according to Fairmont standards.
• Take orders accurately and relay to kitchen or bar.
• Serve promptly with correct presentation.
• Assist guests with menu selections and recommendations.
• Maintain knowledge of menus, ingredients, and beverages.
• Keep tables and service areas clean and organized.
• Follow all food safety and hygiene standards.
• Handle guest requests professionally and report issues.
• Assist with opening and closing procedures.
• Support banquet and other F&B operations when required.
• Follow cash handling procedures and guest checks.
• Work closely with colleagues for smooth daily operations.
• Attend daily briefings and trainings.
• Demonstrate Fairmont Heartist philosophy through service.

Skills

Communication skills

Interpersonal skills

Customer-focused

Pressure handling

Multicultural teamwork

Job description

Company Description

Fairmont Bab Al Bahr is a five-star beachfront luxury hotel situated at the gateway of Abu Dhabi, offering stunning views of the iconic Sheikh Zayed Grand Mosque. The hotel features contemporary architecture combined with elegant interiors, delivering world-class hospitality and exceptional guest experiences. The property offers over 360 well-appointed guest rooms and suites, a variety of award-winning dining venues, extensive conference and event facilities, and premium leisure amenities including private beach access, swimming pools, and fitness facilities. It caters to business travelers, leisure guests, and large-scale corporate and social events. Fairmont Bab Al Bahr upholds international luxury standards while embracing the rich culture and heritage of the United Arab Emirates. The hotel is committed to excellence, innovation, sustainability, and delivering memorable experiences for both guests and colleagues.

Company Description

Fairmont Bab Al Bahr is a five-star beachfront luxury hotel situated at the gateway of Abu Dhabi, offering stunning views of the iconic Sheikh Zayed Grand Mosque. The hotel features contemporary architecture combined with elegant interiors, delivering world-class hospitality and exceptional guest experiences. The property offers over 360 well-appointed guest rooms and suites, a variety of award-winning dining venues, extensive conference and event facilities, and premium leisure amenities including private beach access, swimming pools, and fitness facilities. It caters to business travelers, leisure guests, and large-scale corporate and social events. Fairmont Bab Al Bahr upholds international luxury standards while embracing the rich culture and heritage of the United Arab Emirates. The hotel is committed to excellence, innovation, sustainability, and delivering memorable experiences for both guests and colleagues.

Job Description

• Welcome and greet guests in a friendly and professional manner.
• Provide attentive and personalized service according to Fairmont standards.
• Take food and beverage orders accurately and communicate them to the kitchen or bar team.
• Serve food and beverages promptly while ensuring correct presentation and guest satisfaction.
• Assist guests with menu selections, promotions, and product recommendations.
• Maintain excellent knowledge of menus, ingredients, and beverage offerings.
• Ensure tables, service areas, and outlets are clean, organized, and properly set up.
• Perform table clearing, resetting, and side station preparation.
• Follow all food safety, hygiene, and sanitation standards.
• Handle guest requests, concerns, and feedback professionally and report issues to supervisors.
• Assist with restaurant opening and closing procedures.
• Support banquet, events, and other F&B operations when required.
• Follow cash handling procedures and ensure accuracy of guest checks when assigned.
• Work closely with colleagues to ensure smooth daily operations.
• Attend daily briefings, training sessions, and departmental meetings.
• Always demonstrate the Fairmont Heartist philosophy through genuine care and service excellence.

Qualifications

• Previous experience in Food & Beverage service, preferably in a luxury hotel or resort environment.
• Good communication and interpersonal skills.
• Customer-focused attitude with a passion for hospitality.
• Ability to work under pressure in a fast-paced environment.
• Knowledge of food safety and hygiene standards.
• Ability to work flexible shifts, including weekends and holidays.
• Professional appearance and positive attitude.
• Ability to work effectively as part of a multicultural team.