Executive Manager, Operational & Technology Resilience

Abu Dhabi Commercial Bank; Abu Dhabi; Remote; AED 469,000 - 603,000; Full time

Benefits offered by this job

Competitive pay plans

Comprehensive benefits package

Flexible/Remote working options

Learning & development opportunities

Job summary

Abu Dhabi Commercial Bank seeks an experienced leader for Group Risk Management to drive enterprise-wide technology, resilience and risk transformation initiatives. You will coordinate between Technology, Risk, Operations and Business stakeholders, embedding the Transformation roadmap across functions and delivering governance-approved outcomes.

The role requires 8+ years in banking/finance, strong programme management, and mastery of risk frameworks with regulatory insight.

Qualifications

• Minimum 8 years of banking/financial services experience with transformation programmes.
• Proven cross-functional transformation leadership across technology, risk, operations and business.
• Strong programme and project management experience delivering enterprise initiatives.
• Experience preparing executive-level and board-level governance packs and MI.
• Solid understanding of risk management, operational resilience and regulatory expectations.

Responsibilities

• Lead enterprise-wide technology, resilience and risk transformation initiatives.
• Coordinate between Technology, Risk, Operations, and Business stakeholders.
• Embed the Risk Transformation roadmap across functions and units.
• Lead risk assessments and resilience reviews across functions.
• Maintain governance structures, forums and reporting.
• Prepare executive and board-level reporting and KPI dashboards.
• Challenge stakeholders and provide independent risk recommendations.
• Drive cross-functional delivery of transformation outcomes.
• Monitor delivery against milestones and escalate roadblocks.
• Support resilience testing and risk mitigation activities.
• Drive continuous improvement in governance and risk oversight.
• Build relationships with senior stakeholders and foster collaboration.
• Lead governance discussions and ensure accountability.
• Manage programme-related MI and dashboards for stakeholders.
• Support regulatory, audit and action closure activities.

Skills

Programme management

Stakeholder management

Cross-functional leadership

Risk management

Operational resilience

Education

CORM / CORP / FRM / CRM certification

Job description

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area - Group Risk Management

ADCB prioritises a disciplined approach to risk, recognising its fundamental importance to the Bank’s long-term organisational and financial resilience. Group Risk Management oversees the implementation of ADCB's risk objectives, identifying and addressing gaps in the bank's risk infrastructure/framework. Their responsibilities include nurturing the independence of the risk function, establishing provisioning policies, and introducing changes to energise risk awareness among front office personnel and decision-makers. Continuously tuning the risk organisation in line with market best practices, they manage ADCB's portfolio and associated risks to international standards, while establishing a clear risk culture across all areas of operation.

In this role, your key responsibilities include

• Lead and coordinate enterprise-wide technology, operational resilience, and risk transformation initiatives across the Bank, ensuring programmes are delivered in line with strategic objectives.
• Act as the central coordination point between Technology, Risk, Operations, and Business stakeholders, consolidating issues, risks, actions, dependencies, and deliverables across multiple workstreams.
• Drive the implementation and embedding of the Bank’s Operational Resilience and Risk Transformation roadmap, ensuring alignment across functions and business units.
• Lead and coordinate risk assessments and resilience reviews across multiple business and support functions, ensuring outcomes are tracked and delivered through appropriate governance.
• Establish and maintain governance structures, forums, and working groups to monitor programme progress, elevate issues, and drive timely decision-making.
• Prepare and present executive and board-level reporting, including programme updates, risk assessments, KPIs, milestones, and key decisions required from governance committees.
• Challenge stakeholders and provide independent recommendations to ensure risks, issues, and actions are appropriately addressed and resolved.
• Coordinate cross-functional teams to deliver transformation outcomes, ensuring alignment between technology, operational resilience, risk management, and business objectives.
• Monitor programme delivery against agreed timelines, milestones, and strategic objectives, proactively identifying and escalating potential roadblocks.
• Support the development and implementation of operational resilience capabilities, including resilience testing, scenario planning, and risk mitigation activities.
• Drive continuous improvement initiatives to enhance governance, resilience, risk oversight, and programme delivery effectiveness.
• Build strong relationships with senior stakeholders across the organisation, influencing outcomes and ensuring effective collaboration.
• Lead discussions within governance forums and management committees, ensuring clear ownership and accountability for actions and decisions.
• Manage and oversee programme-related reporting, management information, and dashboards to provide accurate and timely insights to stakeholders.
• Support regulatory, audit, and review activities related to operational resilience and transformation programmes, ensuring actions are effectively managed to closure.
• Manage the effective achievement of team objectives through performance management, coaching, and development of direct reports.

The ideal candidate should have the following experience

• Minimum 8 years of experience within banking or financial services, with significant exposure to large-scale transformation, operational resilience, enterprise change, risk, or governance programmes.
• Proven experience leading cross-functional transformation initiatives involving technology, risk, operations, and business stakeholders.
• Strong programme and project management experience, delivering complex enterprise-wide initiatives from planning through execution.
• Experience preparing and presenting executive-level and board-level reporting, governance packs, and management information.
• Good understanding of risk management, operational resilience, governance frameworks, and regulatory expectations within financial services.
• Experience working within the first line, second line, or operational resilience functions in a regulated financial institution.
• Demonstrated ability to challenge constructively, influence senior stakeholders, and drive decision-making across multiple functions.
• Strong stakeholder management skills with experience engaging senior executives, technology teams, risk functions, and business leaders.
• Ability to operate independently, exercise sound judgement, and make informed recommendations in a complex environment.
• Certified Operational Risk Manager (CORM)/Certified Operational Risk Professional (CORP)/Financial Risk Manager (FRM)/Certified Risk Manager (CRM) or equivalent certificates/qualifications from an accredited institution

What we offer:

• Competitive Salary & Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities: We value and facilitate continuous learning and personal development through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-learning catalog, on-the-job training, and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.