Executive Manager - Fraud Investigations

Abu Dhabi Commercial Bank; Abu Dhabi; Presencial; AED 420.000 - 720.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Life & personal accident

Paid leave & airfare

Staff discounts

Loans facilities

Education assistance

Descripción de la vacante

Abu Dhabi Commercial Bank (ADCB) is looking for a seasoned leader to join Group Risk Management in Abu Dhabi. You will oversee complex internal and external fraud investigations, mentor investigators and analysts, and drive governance, reporting, and process improvements across the fraud function.

With at least 8 years in banking fraud investigations and a track record of building strong investigation frameworks, you will influence senior leaders, manage strategic investigations, and advance

Formación

• At least 8 years of experience in banking fraud investigations.
• Bachelor's degree in a relevant discipline.
• Proven experience leading fraud investigation teams within a banking environment, including investigators, analysts, and managers.
• Extensive experience conducting and overseeing complex internal and external fraud investigations.
• Strong expertise in investigation methodologies, including evidence gathering, chain of custody management, staff interviews, investigation planning, root cause analysis, and report writing.
• Demonstrated experience investigating corporate banking fraud.
• Strong leadership capabilities with a proven track record of improving team productivity, governance, and investigative standards.
• Ability to establish investigation frameworks, governance standards, and best practices across the function.
• Proven experience coaching, mentoring, and developing fraud investigators, including delivering training programmes.
• Excellent stakeholder management and communication skills, with the ability to influence and engage senior business leaders across the organisation.

Responsabilidades

• Manage cases allocated to the investigators to ensure investigations are conducted according to the department’s prescribed investigation standards
• Plan and scope the strategy of each investigation to ensure that the nature of the investigation is aligned to the specific circumstances of each case
• Lead investigations that are of great degree of risk or sensitivity while monitoring day-to-day investigations’ activities to ensure that sound investigative attention is provided
• Ensure that all evidence, documentary and otherwise is obtained in order to support findings and subsequent criminal and civil actions
• Ensure that root cause failures are properly identified and recommendations pertaining to same are made in order to remedy failures in a timely manner
• Participate in new product and control reviews to ensure new and existing risks are mitigated
• Review and provide input into departmental reports, and prepare and review all Suspicious Transactions Reports (STRs) to ensure their accuracy and completeness before sending them to CBUAE
• Ensure all required case data elements and information are routinely recorded and updated in the event data base/case register to support the department’s statistical and analytical accuracy and capability
• Ensure that criminal, legal and disciplinary action is taken and provide assistance to close any actions taken to give effect to justice and recover losses
• Provide training and specific fraud material to selected audiences to increase general fraud awareness
• Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
• Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation
• Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation
• Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment
• Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

Conocimientos

Fraud investigations

Team leadership

Stakeholder management

Evidence gathering

Root cause analysis

Report writing

Training

Educación

Bachelor's degree in relevant discipline

Descripción del empleo

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

About the business area - Group Risk Management

ADCB prioritises a disciplined approach to risk, recognising its fundamental importance to the Bank’s long-term organisational and financial resilience. Group Risk Management oversees the implementation of ADCB's risk objectives, identifying and addressing gaps in the bank's risk infrastructure/framework. Their responsibilities include nurturing the independence of the risk function, establishing provisioning policies, and introducing changes to energise risk awareness among front office personnel and decision-makers. Continuously tuning the risk organisation in line with market best practices, they manage ADCB's portfolio and associated risks to international standards, while establishing a clear risk culture across all areas of operation.

In this role, your key responsibilities include:

• Manage cases allocated to the investigators to ensure investigations are conducted according to the department’s prescribed investigation standards
• Plan and scope the strategy of each investigation to ensure that the nature of the investigation is aligned to the specific circumstances of each case
• Lead investigations that are of great degree of risk or sensitivity while monitoring day-to-day investigations’ activities to ensure that sound investigative attention is provided
• Ensure that all evidence, documentary and otherwise is obtained in order to support findings and subsequent criminal and civil actions
• Ensure that root cause failures are properly identified and recommendations pertaining to same are made in order to remedy failures in a timely manner
• Participate in new product and control reviews to ensure new and existing risks are mitigated
• Review and provide input into departmental reports, and prepare and review all Suspicious Transactions Reports (STRs) to ensure their accuracy and completeness before sending them to CBUAE
• Ensure all required case data elements and information are routinely recorded and updated in the event data base/case register to support the department’s statistical and analytical accuracy and capability
• Ensure that criminal, legal and disciplinary action is taken and provide assistance to close any actions taken to give effect to justice and recover losses
• Provide training and specific fraud material to selected audiences to increase general fraud awareness
• Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance
• Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation
• Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation
• Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment
• Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions

The ideal candidate should have the following experience

• At least 8 years of experience in in banking fraud investigations
• Bachelor's degree in a relevant discipline.
• Proven experience leading fraud investigation teams within a banking environment, including investigators, analysts, and managers.
• Extensive experience conducting and overseeing complex internal and external fraud investigations.
• Strong expertise in investigation methodologies, including evidence gathering, chain of custody management, staff interviews, investigation planning, root cause analysis, and report writing.
• Demonstrated experience investigating corporate banking fraud,
• Strong leadership capabilities with a proven track record of improving team productivity, capability, governance, and investigative standards.
• Ability to establish investigation frameworks, governance standards, and best practices across the function.
• Proven experience coaching, mentoring, and developing fraud investigators, including delivering training programmes.
• Excellent stakeholder management and communication skills, with the ability to influence and engage senior business leaders across the organisation.

What we offer:

• Competitive Salary & Additionally, all employees are eligible to participate in one of our rewarding variable pay plans.
• Comprehensive Benefits Package: This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options: We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities: We value and facilitate continuous learning and personal development through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-learning catalog, on-the-job training, and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.