Executive Housekeeper - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is looking for an Executive Housekeeper in Abu Dhabi. This role involves overseeing all housekeeping operations, managing staff performance, and striving for continuous guest satisfaction. The ideal candidate will have significant experience in a managerial capacity within the hotel sector and demonstrate strong leadership and budget management skills. This position offers a dynamic work environment with a focus on creating exceptional guest experiences.

Qualifications

• Experience in the hotel/leisure/retail sector in a managerial role.
• Track record of managing a large team successfully.
• Proficiency in computers and relevant software.

Responsibilities

• Oversee all housekeeping operations.
• Manage staff performance and development.
• Ensure high levels of guest satisfaction.

Skills

Housekeeping/laundry experience

Leadership skills

Interpersonal communication

Budget management

Problem-solving skills

Education

High school certificate or equivalent

Tools

Property Management Systems

Microsoft Office

Job description

Job Overview

Executive Housekeeper - LXR Eastern Mangroves Abu Dhabi (Pre-Opening) (HOT0BT76)

LXR Hotels & Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests—and extraordinary opportunities for our team members.

An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Team Member experience while evaluating guest satisfaction and setting department targets and objectives.

Responsibilities

• Oversee housekeeping operations
• Oversee Laundry Operations
• Evaluate guest satisfaction levels and monitor trends with a focus on continuous improvement
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
• Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure ongoing training
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the Housekeeping/Laundry team
• Competent in property management systems
• Assist other departments wherever necessary

Qualifications

• Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
• A successful track record of managing a large team
• A high school certificate or equivalent
• High level of commercial awareness and cost control capabilities
• Previous experience of managing a department and Profit and Loss account
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
• Strong organizational, budget management, and problem solving skills
• A passion for delivering exceptional levels of guest service
• Familiar with Property Management Systems

Work Location

LXR Eastern Mangroves Abu Dhabi, Al Salam Street - Al Kheeran, Eastern Mangroves District, UAE

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!