Executive Housekeeper

FIVE Hotels and Resorts; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

FIVE Hotels and Resorts in the UAE seeks an experienced hotelier to lead and elevate luxury operations. You will own guest experience, maintain premium standards, and collaborate with the Leadership Team to drive flawless service.

The role requires a minimum of 5 years in a managerial capacity within UAE luxury hotels, with a proactive, detail‑driven mindset, and the flexibility to work weekends and holidays. A Five‑Styled, guest-centric approach is essential.

Qualifications

• Minimum 5 years of managerial experience in a luxury hotel in the UAE.
• Experience in Forbes or Leading Quality Assurance (LQA)-Rated properties is advantageous.
• Strong commitment to luxury service standards.
• Proactive, meticulous with attention to detail.
• Excellent organizational and time-management skills.
• Flexibility for shifts including weekends and holidays.

Responsibilities

• Lead and oversee hotel operations with a focus on quality and output.
• Uphold FIVE standards and guest experience at the highest level.
• Collaborate with Leadership Team to drive flawless service and safety.

Skills

Managerial Experience

Attention to Detail

Organisational Skills

Time Management

Guest Service Standards

Regulatory Knowledge

Job description

This Isn't Just A Role - It's A Position Within A Global Lifestyle Powerhouse.

At The Group, you'll operate at the crossroads of culture, entertainment, and commercial ambition - contributing to an ecosystem that spans hospitality, entertainment, real estate, and beyond.

The Opportunity

A Platform for Those Who Deliver.

Whether you're in a frontline role, a specialist function, or a leadership position, every role presents an opportunity to make a meaningful impact.

Roles and Responsibilities

You Take Ownership. You Deliver With Precision.

You approach your responsibilities with discipline, a clear understanding of what the business requires, and a consistent attention to quality - working collaboratively and focused, at all times, on delivering meaningful output.

• A minimum of 5 years of Managerial Experience in a Luxury Hotel environment in the UAE.
• Previous experience in Forbes or Leading Quality Assurance (LQA)-Rated properties will be Advantageous, demonstrating a Strong Commitment to Luxury Service Standards.
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
• An Enthusiastic Energy and Impeccable Organisation Skills to handle the responsibilities of the role.
• Strong understanding of Industry Regulations.
• 'FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
• Remarkable Time Management and Multi-Tasking skills to deliver a ‘FIVE-Star’ Experience for our Guests, even under pressure.
• Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
• A professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
• A Hands-on Attitude, fuelled by a ‘Can-Do!’ Spirit.
• Upholds FIVE’s Standard Operating Policies, ensuring exquisite Service Levels for every Guest.
• Achieves and Maintains the highest standards of Cleanliness, Maintenance, and Safety, creating a ‘FIVE-Star’ ambiance throughout the hotel.
• Serves as a Liaison for external contractors, Auditing their Services regularly to ensure they meet FIVE's Industry-Leading Standards.
• Displays exceptional Organisational Skills, a Career-Oriented Mindset, and a Result-Oriented Approach, remaining Flexible with hours and assignments and operating at a Next-Level Capacity.
• Expertly prepares the Annual Linen Budget based on Quantity Inventory.
• Fosters close collaboration with all Departments and the Leadership Team, contributing to the Smooth Housekeeping Operations of our FIVE Tribe.
• Maximises Profitability by adeptly managing Expenses, Labour, and other Material Resources, embracing an uncompromisingly efficient yet premium approach.
• Demonstrates Health and Safety Consciousness, actively engaging in maintaining a safe work environment and understanding and implementing Fire and Safety Procedures.
• Cultivates high Morale within the team through Recognition and the Removal of Identified Barriers.
• Embraces an Empathetic Leadership Style and a Coaching Nature, positively impacting ‘FIVER’ Satisfaction and Guest Experiences.
• Exceeds Expectations consistently, even under pressure and in a fast-paced, ever-changing environment.

What Success Looks Like

Be Part of an Organisation That Recognises Delivery and Rewards Growth.

You'll be part of a global, fast-growing business operating across some of the most distinctive destinations in the industry, working alongside a diverse, multicultural team united by shared standards, at a pace that supports real development and where consistent delivery is recognised across every function, brand, and territory.

You recognise how your work affects the wider team, the guest, and the business, and you act accordingly.

You Represent the Brand

In every interaction, whether with a guest, a colleague, or a partner, you conduct yourself as a representative of the brand.

You Own It

You assume full responsibility for what falls within your remit, and you see it through to completion with minimal oversight.

You Deliver

Your work is accurate, timely, and consistently meets the standard expected, while understanding how it connects to the wider business, team output and commercial results.

You Grow

You receive feedback constructively, develop your capabilities with intent, and approach every challenge as an opportunity to improve.

Your Journey Starts Here.

This Isn't Just A Role - It's A Position Within A Global Lifestyle Powerhouse.

At The Group, you'll operate at the crossroads of culture, entertainment, and commercial ambition - contributing to an ecosystem that spans hospitality, entertainment, real estate, and beyond.

The Opportunity

A Platform for Those Who Deliver.

Whether you're in a frontline role, a specialist function, or a leadership position, every role presents an opportunity to make a meaningful impact.

Roles and Responsibilities

You Take Ownership. You Deliver With Precision.

You approach your responsibilities with discipline, a clear understanding of what the business requires, and a consistent attention to quality - working collaboratively and focused, at all times, on delivering meaningful output.

• A minimum of 5 years of Managerial Experience in a Luxury Hotel environment in the UAE.
• Previous experience in Forbes or Leading Quality Assurance (LQA)-Rated properties will be Advantageous, demonstrating a Strong Commitment to Luxury Service Standards.
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
• An Enthusiastic Energy and Impeccable Organisation Skills to handle the responsibilities of the role.
• Strong understanding of Industry Regulations.
• 'FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
• Remarkable Time Management and Multi-Tasking skills to deliver a ‘FIVE-Star’ Experience for our Guests, even under pressure.
• Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
• A professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
• A Hands-on Attitude, fuelled by a ‘Can-Do!’ Spirit.
• Upholds FIVE’s Standard Operating Policies, ensuring exquisite Service Levels for every Guest.
• Achieves and Maintains the highest standards of Cleanliness, Maintenance, and Safety, creating a ‘FIVE-Star’ ambiance throughout the hotel.
• Serves as a Liaison for external contractors, Auditing their Services regularly to ensure they meet FIVE's Industry-Leading Standards.
• Displays exceptional Organisational Skills, a Career-Oriented Mindset, and a Result-Oriented Approach, remaining Flexible with hours and assignments and operating at a Next-Level Capacity.
• Expertly prepares the Annual Linen Budget based on Quantity Inventory.
• Fosters close collaboration with all Departments and the Leadership Team, contributing to the Smooth Housekeeping Operations of our FIVE Tribe.
• Maximises Profitability by adeptly managing Expenses, Labour, and other Material Resources, embracing an uncompromisingly efficient yet premium approach.
• Demonstrates Health and Safety Consciousness, actively engaging in maintaining a safe work environment and understanding and implementing Fire and Safety Procedures.
• Cultivates high Morale within the team through Recognition and the Removal of Identified Barriers.
• Embraces an Empathetic Leadership Style and a Coaching Nature, positively impacting ‘FIVER’ Satisfaction and Guest Experiences.
• Exceeds Expectations consistently, even under pressure and in a fast-paced, ever-changing environment.

What Success Looks Like

Be Part of an Organisation That Recognises Delivery and Rewards Growth.

You'll be part of a global, fast-growing business operating across some of the most distinctive destinations in the industry, working alongside a diverse, multicultural team united by shared standards, at a pace that supports real development and where consistent delivery is recognised across every function, brand, and territory.

You Connect

You recognise how your work affects the wider team, the guest, and the business, and you act accordingly.

You Represent the Brand

In every interaction, whether with a guest, a colleague, or a partner, you conduct yourself as a representative of the brand.

You Own It

You assume full responsibility for what falls within your remit, and you see it through to completion with minimal oversight.

You Deliver

Your work is accurate, timely, and consistently meets the standard expected, while understanding how it connects to the wider business, team output and commercial results.

You Grow

You receive feedback constructively, develop your capabilities with intent, and approach every challenge as an opportunity to improve.