Executive Housekeeper

SLS; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Dubai is seeking an Executive Housekeeper to oversee housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction. The role involves managing staff, budgets, and compliance with safety regulations, requiring strong leadership and extensive luxury hotel experience.

Qualifications

• Minimum 5-7 years of housekeeping experience in a luxury hotel environment.
• At least 3 years in a managerial or supervisory role.
• Strong leadership and people management skills.

Responsibilities

• Plan and supervise all housekeeping operations.
• Ensure cleanliness and maintenance of guest rooms and public areas.
• Recruit, train, and evaluate housekeeping staff.

Skills

Leadership

Organizational Skills

Time Management

Knowledge of Housekeeping Management Systems

Fluency in English

Education

Bachelor's Degree or Diploma in Hospitality Management

Job description

The Executive Housekeeper is responsible for overseeing the daily operations of the housekeeping department to ensure the highest standards of cleanliness, order, and aesthetics in guest rooms, public areas, and back-of-house areas. This role is pivotal in upholding the hotel s five-star service standards and delivering an exceptional guest experience.

Key Responsibilities:

Operational Management

Plan, organize, and supervise all housekeeping operations.

Ensure guest rooms, public areas, laundry, and back-of-house areas are cleaned and maintained to the highest standards.

Develop and implement SOPs and quality standards aligned with luxury service expectations.

Conduct regular inspections of guest rooms and public areas to ensure adherence to standards.

Recruit, train, supervise, and evaluate housekeeping staff including supervisors, attendants, and laundry personnel.

Schedule staff effectively to ensure coverage during peak and off-peak periods.

Provide coaching and performance feedback to maintain team motivation and excellence.

Inventory & Budget Control

Manage inventory levels of linen, cleaning supplies, and guest amenities.

Prepare and manage the department s operational budget.

Monitor expenses and implement cost-control measures without compromising service quality.

Guest Experience

Collaborate with Front Office, Engineering, and other departments to ensure seamless guest experiences.

Respond promptly and professionally to guest requests and complaints regarding housekeeping services.

Ensure rooms are consistently ready for guest arrivals, especially VIPs and special occasions.

Compliance & Safety

Ensure all housekeeping procedures comply with health, safety, and hygiene regulations.

Conduct safety training and enforce hotel policies on security and risk management.

Maintain cleanliness and sanitation standards as per local and international guidelines.

Qualifications:

Bachelor s Degree or Diploma in Hospitality Management or related field preferred.

Minimum 5 7 years of housekeeping experience in a luxury hotel environment, with at least 3 years in a managerial or supervisory role.

Strong leadership and people management skills.

Excellent organizational and time-management abilities.

Knowledge of housekeeping management systems.

Fluent in English; additional languages are an asset.

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