Executive - Customer Relation Resale - Dubai Holding Real Estate

Dubai Holding; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Dubai Holding is seeking a dedicated professional for BTS resale activities. The ideal candidate will facilitate transactions, ensuring compliance and fostering stakeholder relationships in a vibrant and collaborative environment. This role is integral to maintaining transparency and efficiency in Dubai's real estate market.

Benefits

Competitive compensation

Career development opportunities

Collaborative work environment

Qualifications

• Strong communication skills for engaging with stakeholders.
• Experience in real estate resale transactions or compliance is valuable.
• Ability to manage documentation and support administrative tasks.

Responsibilities

• Manage BTS resale activities including ownership changes and compliance.
• Coordinate with teams to resolve settlement issues promptly.
• Prepare reports summarizing resale transactions and settlement progress.

Skills

Communication

Stakeholder Management

Document Management

Job description

About Dubai Holding Real Estate:

Dubai Holding’s real estate business has developed strategic destinations and communities that offer unique and attractive lifestyle opportunities to meet the evolving needs of Dubai’s residents and visitors alike. As a master developer, we invest in sustainable infrastructure, accessibility, community amenities and family-focused facilities including community centers, mosques, schools, supermarkets and landscaping.

Our integrated real estate offering also includes a robust land sales portfolio, project management for large-scale projects, as well as top-notch facilities management services.

Job Purpose:

The Job holder will be responsible for all BTS (Built to sell) resale activities and address all inquiries to foster positive relationships with stakeholders ensuring a seamless and transparent BTS resale experience.

Key Accountabilities:

• Provide support to the section head with BTS resales activities including change of ownership transactions, gifting, court order, musataha etc ensuring that all transactions are executed efficiently and in compliance with established procedures.
• Collaborate closely with internal teams, developers, and external parties to facilitate successful resale transactions.
• Follow-up on settlements agreements and documentations to ensure completion, accuracy and adherence to contractual obligations.
• Co-ordinate with relevant parties to resolve any settlement-related issues promptly.
• Ensure strict compliance with novation agreements and contractual obligations throughout the resale process.
• Respond to all BTS inquiries related to resale transactions and provide timely and accurate responses to queries, clarifications, and information requests to ensure a transparent resale process. Escalate queries to section head and seek consultation as required.
• Prepare, update, and manage documentation related to BTS inquiries and responses and ensure transparent communication and accurate information exchange.
• Maintain comprehensive and organized repository of resale-related activities, settlements, and agreements to ensure easy access and retrieval.
• Regularly update records to reflect the latest information, changes, and developments accurately.
• Foster positive relationships with stakeholders, developers, legal teams, and internal departments to facilitate effective communication and collaboration.
• Prepare regular reports summarizing resale transactions, settlement progress, and BTS related interactions to senior management to make informed decisions.
• Ensure all resale transactions and agreements are in full compliance with legal, regulatory, and industry requirements.
• Responsible for administrative tasks related to the BTS resale, ensuring compliance with company policies and procedures.
• Maintain accurate and up-to-date records of BTS resale properties, including listings, sales data, and customer information.
• Generate reports and provide data insights to support strategic decision-making within the BTS resale division.

About the Benefits:

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.